A:AnswerHi Dk,
Here is a link to help you with cookware for the cooktop. Please see each section on the link.
Samsung cooktop cookware breakdown.
https://www.samsung.com/us/support/answer/ANS00045483/
Have a great day.
^Aloe
A:AnswerHi there,
Yes, you can.
Please see the "Installing the conduit" section on page 5 of the installation manual for your reference.
Installation manual
https://downloadcenter.samsung.com/content/EM/202212/20221227112152511/Install_NE63A6711_DG68-01359A-00_EN-MES_210104.pdf
Have a great day.
^Aloe
A:AnswerWe are glad you inquired, marge. Let's get you the details you need.
Here is an overview of the parts of this range model. Please refer to page 21 of the user manual:
https://downloadcenter.samsung.com/content/UM/202311/20231103111320496/NE63A6511_AA-02_IB_FULL_EN-MES-CFR_230922.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146509830) to help our team pull up your information when you message us.
Have a great day.
-John
A:AnswerHi there,
Here is a link to help you install the anti-tip device. Please see the "Installing the anti-tip device" section on pages 6-7 of the installation manual.
Installation manual
https://downloadcenter.samsung.com/content/EM/202212/20221227112152511/Install_NE63A6711_DG68-01359A-00_EN-MES_210104.pdf
Have a great day.
^Aloe
A:AnswerThe selection panel is not lit on mine either, I have not found an answer in the Simple User Manual either.
To turn on stove/oven light, I simply push the “light” symbol located on the right side under the number “7”.
I did not receive a fry basket either?
A:AnswerHmm, convection is not listed on the control panel, only Air Fry. Do you have a different model or are you saying it's a convection in spite that it is not indicated?
A:AnswerHi There,
Let's share with you the height measurement!
This range model measures 36 1/8 " - 36 7/8 inches tall from the stovetop to the bottom.
Have a great day!
^Chrystel
A:AnswerHi Amz,
We are glad to answer your question about the minimum required amperage this Samsung range model will operate.
This range model must be connected to a dedicated, properly grounded branch circuit protected by a 40 amp or larger circuit breaker.
Leo
A:AnswerMake sure the oven knobs or touch controls are set to the correct position.
If knobs were removed for cleaning, ensure they were reinstalled correctly.
For self-cleaning ovens, check that the door latch is fully unlocked. Some ovens have a separate relay board that controls power to the heating elements.
If a relay is stuck closed, it can keep the oven on even when the control panel says it’s off.
A:AnswerOnce you shut down the oven it could take 1 hour or 2 to cool down. The oven is very well insulated so it will retain the heat for some time. If you want it to to cool faster. Crack door open and let the heat out fast that way
A:AnswerHi there,
Glad to hear from you! We'll be happy to help with your query.
This range model is a freestanding electric with convection.
The below link is the user manual for your model. Turn page 9 (Surface Cooking Units - bullet #5, 10, 11, and 12), page 23 (Location of the radiant surface elements and controls), and pages 26-27 for reference: https://downloadcenter.samsung.com/content/UM/202212/20221230142421957/NE63A6511_AA_01_EN_MES_CFR.pdf
Have a great day.
Melardo
