A:AnswerHello there,
Thank you for asking. Let's get the details you need.
The depth without the door would be 24 1/2 inches.
Have a great day.
^Camille
A:AnswerDear Valued Best Buy Client,
We strive to assist you at any time. Don't hesitate to contact our Best Buy Customer Service department at (888) 237-8289 for further assistance. They are available 24 hours a day. They can answer your question or transfer you to your local store to inquire about their haul-away services and their cost.
Have a great day.
-John
A:AnswerHello there,
Yes, your warranty can be void if you install this Samsung refrigerator in an RV. As this refrigerator is intended to be used in household and similar locations, such as:
•staff kitchen areas in shops, offices, and other working environments;
• farm houses and by clients in hotels, motels, and other residential-type environments;
• bed and breakfast-type environments;
• catering and similar non-retail applications.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150340887) to help our team pull up your information.
Have a great day.
^Camille
A:AnswerDear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
A:AnswerHello Doreen,
Thank you for reaching out to us. We're glad to assist you with your refrigerator.
For steps to help with your freezer's temperature, please see page 50 of the manual link below for steps under "Fridge/freezer does not operate. Fridge/freezer temperature is warm."
User manual
https://downloadcenter.samsung.com/content/UM/202405/20240502101514016/FDR_RF5000A_DA68-04756D-00_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148932550) so our team can retrieve your information when you message us.
Thank you.
-Kimberly
A:AnswerGreetings!
We are glad to answer your question about this Samsung refrigerator model.
This refrigerator model comes in counter-depth only. I have shared this model's specification sheet.
RF18A5101SR:
https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/RF18A5101SR_V9.pdf
Should you have additional questions, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148489605 to help our team pull up your information.
Leo
A:AnswerHi Lori,
I can imagine it must be a bit frustrating when the ice isn’t coming out as expected. Let us help you.
I have shared a Samsung link below to help with your experience with the ice maker and the ice it has produced.
Samsung ice maker is not working:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-makes-small-cloudy-dirty-or-clumped-ice
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148407359 to help our team pull up your information.
Leo
A:AnswerNo, Cam, this fridge model does not have a built-in water dispenser.
Please see the feature of the unit in the Spec sheet link below for the details and feature of the fridge on page 1
Spec sheet
https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/RF18A5101SR_V9.pdf
Have a great day.
^Charles
A:AnswerHi Blain,
The fridge dimension is 32 1/8" x 70" x 28 1/8" with hinges and doors.
You may reference to the "Installation Specifications" and "Dimensions" sections on page 2 of the spec sheet.
Spec sheet
https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/RF18A5101SR_V9.pdf
Have a great day.
^Aloe
A:AnswerHi Selmar,
No, because the fridge has flat doors and easy-to-open recessed handles.
Please scroll through the product page and play the videos to know more about the benefits and specs of the refrigerator.
Product page
https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/18-cu--ft--smart-counter-depth-3-door-french-door-refrigerator-in-black-stainless-steel-rf18a5101sg-aa/#benefits
Have a great day.
^Aloe
A:AnswerDear valued BestBuy client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to check the availability of an open box RF18A5101SR.
Have a great day.
-Ernest-
A:AnswerYes, Charles, the 70-inch measurement includes the wheels.
Please see page 2 of the spec sheet for more detailed measurements and illustration.
Specs sheet
https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/RF18A5101SR_V9.pdf
Have a great day.
^Charles
A:AnswerHi Skyye,
Thank you for reaching out to us about your icemaker indicating that the bin is full when it is actually empty. We understand how frustrating this can be and are here to assist you.
For additional details, please visit the following links and follow the hyperlink within:
To help your icemaker recognize the empty bin, please try the following suggestions:
Reset the Icemaker:
Test or reset your Samsung ice maker
https://www.samsung.com/us/support/troubleshooting/TSG01207806/
Check the Bin and Sensors:
Ice maker is not working
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice
Power Cycle the Refrigerator:
How to reset your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00087902/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147236198) to help our team gather your information.
Have a great day.
^Charles
A:AnswerHi Mc,
Yes, this fridge model is fingerprint-resistant. With its innovative coating, fingerprints simply glide off the surface, leaving behind a spotless finish.
Have a great day!
Chrystel
A:AnswerHi Danny,
We understand your predicament with the frost forming in the freezer section of your Samsung refrigerator model. We wish to help you out.
I have shared a Samsung link below for steps that can be performed to help with the experience.
Frost forms in the freezer or refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator
In addition, I have shared another Samsung link for the recommended refrigerator temperatures.
What temperature should I set my Samsung refrigerator to?
https://www.samsung.com/us/support/answer/ANS00080450/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146874897 to help our team pull up your information.
Leo
A:AnswerHi Chris,
We are glad to answer your question about this Samsung refrigerator model.
Only the middle shelf can be adjusted approximately 1 - 2 inches. When adjusting the middle shelf, the space for the middle and lower shelf changes.
Leo
A:AnswerDear Valued Best Buy Client,
Thank you for asking. To better assist you with your query, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
