A:AnswerMy case is just the opposite: there is some ice buildup ( not enough to be alarmed) and there is nothing blocking vents. I wish I knew what is the ideal ( or correct) setting for the freezer.
A:AnswerHi Major,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 21.1 Cu. Ft. Top-Freezer Fingerprint Resistant Refrigerator - Black stainless steel.
Yes, the door opening can be switched. I have shared the user manual link below. Please click on the link and turn to pages 36 - 48.
https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144349037
Leo
A:AnswerHello,
Thank you for bringing this to our attention. We appreciate you letting us know your inquiry if you can remove the doors of this Samsung refrigerator. We understand that it is essential for you to know. We're here to help.
As per checking, yes, you can remove the doors.
You may also refer to the user manual for additional information about the product, including removing the refrigerator doors. See page 37.
https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144264502
-Angelica
A:AnswerHello NanaM,
Thank you for reaching out and raising your concern about the Samsung - 21.1 Cu. Ft. Top-Freezer Refrigerator with Flex Zone™ and Ice Maker - Stainless steel. We are glad to know that you're interested in getting a new refrigerator and also I understand you want to know how quiet is the unit as you need a very quiet running refrigerator. We are here to help.
A refrigerator is never completely quiet, even when it's new. New fridges may be louder as they settle into place. Still, noises from your ice maker or the compressor should never get so loud that it's interrupting a conversation.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001032/ to understand the noises coming from the refrigerator.
You can also watch the video on this link https://www.youtube.com/watch?v=cain2xjBCQE to know what noises a refrigerator makes and why.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144301873.
-Noraina
A:AnswerGreetings!
I understand how frustrating it can be to deal with a faulty gasket, especially when it impacts your refrigerator's performance. Let us get you to where you can check on the availability of the gasket.
I have shared below the website of our authorized distributor for parts and accessories. Please visit the link to check on the availability and compatibility of the gasket with your Samsung refrigerator model.
https://samsungparts.com/pages/supports
Leo
A:AnswerGreat question, Dwyer! According to page 15 of the user manual (https://bit.ly/3l5ohV1) this model will require a location with a temperature range between 50°F (10°C) and 109°F (43°C). As long as your garage does not reach temperatures outside of this range, the refrigerator should operate as normal. ^Jecca
A:AnswerHi there,
I see you are having issues getting your new Samsung refrigerator to start making ice once installed. here is some keys things to check. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001014/
Thank you for choosing Samsung. ^Brad
