A:AnswerHi there,
Congratulations on the new refrigerator. Let's get the information you need to ensure your fridge is performing well.
The link below will guide you in checking the reason why the unit is not cooling and how to address it quickly and easily. Please select the scenario that best fits your situation and get more information by watching the video and checking the hyperlinks.
Cooling issues with Samsung refrigerator or freezer:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146913631) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
A:AnswerHi there,
No, the refrigerator emits a variety of noises while running. Most of these are normal and should never get so loud that it interrupts a conversation.
Have a great day!
Chrystel
A:AnswerGreetings!
Yes, the doors on this Samsung refrigerator model can be removed/detached. The depth of the refrigerator when the doors are removed is 29 1/4 inches.
I have shared this model's user manual link below. Please turn to pages 19 - 22 for steps in removing and attaching the doors.
https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146825859 to help our team pull up your information.
Leo
A:AnswerHi Gary,
Let's help you out with the measurements needed.
We would love to speak to you directly to further discuss your question about the hinge.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146565928, to help our team pull up your information.
Have a great day!
^Chrystel
A:AnswerHi there,
No, as the freezer section is designed only to reach a specific temperature between 5 °F (-15 °C) and -8 °F (-23 °C).
To ensure optimal performance, we recommend setting the temperature to 0 °F (-18 °C) for the freezer and 37 °F (3 °C) for the fridge.
Should you wish to check out the different refrigerators we offer that might suit your needs, please visit the link below for more details.
https://www.samsung.com/us/home-appliances/refrigerators/all-refrigerators/?shop=Buy+Online
Have a great day!
^Chrystel
A:AnswerCall Samsung Tech Support and report the issue.
It's under warranty, so they should get right on it.... or help you to adjust the temp settings on the inside of the fridge side door.
A:AnswerThe manual will not help you here. I removed the ice maker, emptied of ice, placed it back in, then sprayed isopropyl alcohol into it to open up the ice log jam. After an hour it began to deliver ice.
A:AnswerDear Valued Best Buy Client,
To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Leo
A:AnswerHi there,
No, there is no adjustment for the water dispenser. We advise you to position the glass rim close to the spout and align it with the dispenser to avoid water spills during dispensing.
Have a great day.
^Charles
A:AnswerHello Anne,
The leveling screw is your fridge's front legs. It has a unique screw (leveler) for leveling purposes. Please use a flat-head screwdriver to adjust it.
Have a great day.
-John
A:AnswerHi Luc,
Let us provide the information you are looking for about the door width when it opens at 90 degrees.
The width (35 7/8") of the refrigerator doors remains the same with the doors open or not. There is no measurement of the width with the doors open 90 degrees.
The depth measurement will change when the doors open at 90 degrees, which is 22 3/8" + 28 15/16".
You may refer to the product specification sheet for the actual measurement on page 2 for your reference:
https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/side-by-side/pdp/rs27t5200sg-aa/gallery/RS27T5200SR_V7.pdf
Have a great day.
Melardo
