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Page Showing 21-40 of 132 questions
  • QuestionDoes the pitcher get filled automatically on the Beverage Center model?

    Asked by Astral.

    • Answer Hi Astral, This model fridge does not have an auto-fill pitcher feature. For fridge models with the beverage center and auto-fill pitcher feature in the link below. Samsung Refrigerators https://www.samsung.com/us/home-appliances/refrigerators/all-refrigerators/?key_category_features=Beverage+Center%E2%84%A2 Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147257471) to help our team gather your information. Have a great day. ^Charles

      Answered by Samsung

  • QuestionPlease point me which water filter to buy to replace one ? The light filter came on in red . I can't figure out which filter I need for this particular Samsung and how to replace it

    Asked by IrinaLeah.

    • Answer The water filter for this model is HAF-QIN, IrinaLeah. You can check the link below for reference. Specification sheets: https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/pdp/rs28a500asr-aa/RS28A500ASR_V5.pdf Have a great day, -Ernest-

      Answered by Samsung

  • QuestionWe just purchased this model. Does the icemaker have an automatic shut-off when the bin is full?

    Asked by buster2017.

    • Answer Yes it does!

      Answered by Anonymous

  • QuestionHow do you get ice cubes out of the ice maker? Is there a slot or a door that opens? I can’t see anything in the pictures to help!

    Asked by Clueless.

    • Answer Greetings! Thank you for reaching out. We appreciate your interest in Samsung home appliances, specifically with Samsung - 28 cu. ft. Side-by-Side Refrigerator with WiFi and Large Capacity - Stainless steel. To get ice from the ice bin of the refrigerator pull the bin outward and the bin will tilt to open. Once it is open, reach in to get ice. I have also shared the user manual link below. Please access the link for you to learn about the features and functions of the refrigerator. https://downloadcenter.samsung.com/content/UM/202102/20210216063222924/DA68-03958P-00_RS5300T-ND__EN-MES-CFR__USA.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144769480 Leo

      Answered by Samsung

  • QuestionDoes this model have a drinking water system built in? Thanks

    Asked by Jo.

    • Answer No water feature. Just ice maker

      Answered by Satisfied

  • QuestionHow do I turn off the ice maker?

    Asked by Kevin.

    • Answer As others have noted, it is turned off and on via the push button inside of the refrigerator door. BUT make sure you turn off the lock first (if it is engaged) by holding the lock for three seconds (you will hear and see it is off. If it is not turned off you can not switch any settings). ALSO, you can then turn off the alarm when the door is left open (which I also did). Lastly, hold the LOCK button for 3 seconds to then again lock in your new settings.

      Answered by geemonet

  • Questionwhere are the door handles?

    Asked by anni.

    • Answer There are pockets in the space between the doors that you grab to pull open, very sleek and easy

      Answered by Netgear

  • QuestionCan this be use in the garage

    Asked by Anonymous.

    • Answer Hello there! Below are the requirements for locating your unit Site requirements: • Solid, level surface without carpeting or flooring that may obstruct ventilation • Away from direct sunlight • Adequate room for opening and closing the door • Away from a heat source • Room for maintenance and servicing • Temperature range: between 50 °F (10 °C) and 109 °F (43 °C) I have also included the link to the manual in which you will find this information on page 16. (https://downloadcenter.samsung.com/content/UM/202102/20210216063222924/DA68-03958P-00_RS5300T-ND__EN-MES-CFR__USA.pdf) Thank you for choosing Samsung.^Nic

      Answered by Samsung

  • QuestionDoes this come with an ice maker ?

    Asked by Craig.

  • QuestionIs this refrigerator energy star compliant?

    Asked by NancyG.

  • QuestionHow much ice can this make per day in pounds

    Asked by MTTXtransplant.

    • Answer Hi MTTXtransplant, That’s a practical question and a good detail to clarify. This model is designed to store up to 4.0 lbs of ice. You can find this information outlined on page 1 under the Performance section of the specification sheet linked below: https://images.samsung.com/is/content/samsung/p6pim/us/rs28a500asr-aa/specsheet/us-specsheet-rs28a500asr-aa-551113936.pdf Thank you for your interest in Samsung products. Glaiza Samsung Care

      Answered by Samsung

  • QuestionHow do I reset panel once I change the filter

    Asked by Mommawebb.

    • Answer Hi Mommawebb, Thank you for your question about resetting the panel on your Samsung refrigerator after changing the filter. Your Samsung refrigerator’s water filter light serves as a reminder when it’s time for a replacement and should be reset each time a new filter is installed. Please check the link below for detailed steps, and once opened, kindly select ‘Resetting the water filter light’ for the specific instructions. Here is the link: https://www.samsung.com/us/support/answer/ANS10005090/ If you need further assistance, feel free to contact us through any of the support options below: 1. Facebook Messenger: https://m.me/samsungsupport 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide us with this reference number (1152194621) when you message us so our team can retrieve your information. We value your question. Geraldine Samsung Care

      Answered by Samsung

  • QuestionCan you convert the freezer in this unit to a refrigerator?

    Asked by greg.

    • Answer Hi Greg, No, this freezer unit cannot be converted into a refrigerator. -Diana

      Answered by Samsung

  • QuestionUnder the Q&A section for this model I see conflicting answers both yes and no. Does this have or not have a water dispenser?

    Asked by EricS.

    • Answer Hello there, It does not have a water dispenser. The model with an ice and water dispenser is RS27T5200SR/AA. We hope that clears up any confusion. Thank you! ^Camille

      Answered by Samsung

  • QuestionWhere is this made?

    Asked by Anonymous.

    • Answer Greetings, We have a manufacturing facility in Newberry, South Carolina, U.S.A. Have a great day. -John

      Answered by Samsung

  • QuestionDoes this refer have water dispenser

    Asked by Bob.

    • Answer No water dispenser

      Answered by AracelyH

  • QuestionIs it possible to turn off the ice maker so that it does not work at all? How?

    Asked by Anna.

    • Answer Stop the connection for water under sink .

      Answered by Latcho

  • QuestionIs this fridge on both sides

    Asked by Chris.

    • Answer Hi Chris, No, the left door is the freezer and the right door is the fridge. If you have further questions or inquiries, these are the platforms on which you can reach us: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1149414166) when you message us so our team can retrieve your information. Thank you. -Kimberly

      Answered by Samsung

  • QuestionCan this refrigerator be installed without the icemaker or with the ice maker disabled. I do not have a water connection.

    Asked by NeatLeopard.

    • Answer Yes, I have been using it for 2 months with the water connection

      Answered by MM123

  • Questionare this model have sabbet mode?

    Asked by moshe.

    • Answer No

      Answered by DeannaY