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  • QuestionHow long does it take to start using the fridge once installation is complete?

    Asked by Installation.

    • Answer We put items in it immediately.

      Answered by PegW

  • QuestionCan you remove the baskets that are in the freezer. It's a samsung refrigerator

    Asked by Anonymous.

    • Answer Hi there, Yes, the freezer baskets in your Samsung refrigerator are designed to be removable for cleaning, organization, or to create additional storage space. Typically, you can remove them by pulling the basket out to its full extension, then gently lifting it upward to release it from the rail or support tabs. Make sure to remove any items first and handle the basket carefully to avoid misalignment when reinstalling. Thank you for your question. Christian Samsung Care

      Answered by Samsung

  • QuestionCan this fridge fit through a door that is 29 inches wide if you take the doors of?

    Asked by Anonymous.

    • Answer Hi there, This model won’t fit through a 29-inch doorway, even with the refrigerator doors and hinges removed, as the unit still measures about 35 3/4 inches wide and 29 1/2 inches deep. Hope this helps! Jeffrey Samsung Care

      Answered by Samsung

  • QuestionFridge stuck in demo mode

    Asked by NeedHelp.

    • Answer Hi NeedHelp, a quick settings adjustment should help get everything running normally. Demo mode is commonly used for display, and switching to regular operation usually involves a simple button combination on the control panel. This guide shows how to move between display settings and everyday use. https://www.samsung.com/us/support/answer/ANS10006925/ We’re glad to shed some light on this. Khristine Samsung Care

      Answered by Samsung

  • QuestionWhat do I need to purchase to hook up the water line.

    Asked by Water.

    • Answer Hi Water, it’s a smart move to get everything ready so you can start enjoying that Dual Auto Ice Maker right away. For the 3‑Door French Door Refrigerator with Dual Auto Ice Maker, you’ll need a basic water line installation kit to connect the refrigerator to your home’s cold water supply. Samsung recommends using a kit that includes: - 1/4‑inch water tubing (copper is recommended). - A 1/4‑inch compression nut. - A shutoff valve connected to the cold water line. These items are typically sold together as a water line installation kit and are available from retailers or home improvement stores. Page 38 of the user manual walks through these prep steps so everything is ready before attaching the line, helping avoid leaks or installation delays. You can view the full section directly in the official Samsung user manual here: https://downloadcenter.samsung.com/content/UM/202603/20260323094006651/DA68-04752Q_FDR_RF6500C_3Door_EN_MES_CFR_260209.pdf Hope this helps as you get things set up. Khristine Samsung Care

      Answered by Samsung

  • QuestionHow do I turn up freezer

    Asked by Perkins7070.

    • Answer Hello Perkins7070, We value your interest in your Samsung refrigerator and your question about adjusting the freezer temperature. You can manage the freezer setting through the control panel of the refrigerator, allowing you to increase or decrease the temperature as needed. For a clear step‑by‑step guide on adjusting refrigerator and freezer temperatures, you may refer to the link below: How to set the temperature on a Samsung refrigerator https://www.samsung.com/us/support/answer/ANS10001436/ Please keep this reference number for your records: 1152238846. Feel free to reach us through the following channels for further assistance: Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) We appreciate hearing from you and truly value your business. Nicole Samsung Care

      Answered by Samsung

  • Questionwhat is the actual dimension of the shelf inside ? mainly the depth of the shelf itself ?

    Asked by john.

    • Answer Hi john, We value your interest in your Samsung refrigerator and your question about the shelf dimensions. Based on comparable 30–32 cu. ft. Samsung French door refrigerators, the estimated interior shelf depth is approximately 16.5" to 17.5" (42–44 cm). You may refer to the link below for the product details: • https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/3-door-french-door/rf32cg5100sraa/pdf/WillitFit_RF32CG5100.pdf Please keep this reference number for your records: 1152234535. We appreciate hearing from you and truly value your business. Christian Samsung Care

      Answered by Samsung

  • QuestionCan i keep this fridge in the fully insulated Garage (ceiling, wall and Garage door are insulated) and Im not going to use the water line. so, No use of Ice maker. Half of the Garage is already covered by 2nd floor bedroom. Will it be any issue to keep.

    Asked by Satish.

    • Answer Hi Satish, Thank you for reaching out. If your garage conditions are similar to your kitchen, you can likely keep the refrigerator there. Please refer to the guidelines on pages 8, 9, and 22 for more details. User Manual: https://downloadcenter.samsung.com/content/UM/202512/20251219060210016/DA68-04752Q_FDR_RF6500C_3Door_EN-MES-CFR_251014.pdf -Diana

      Answered by Samsung

  • QuestionWhat is the warranty

    Asked by Anonymous.

    • Answer Hi there, Please refer to the link below for the refrigerator model’s warranty. Standard Limited Warranty (RF32CG5100SRAA - 32 cu. ft. Mega Capacity 3-Door French Door Refrigerator with Dual Auto Ice Maker in Stainless Steel): https://www.samsung.com/us/support/legal/LGL10000309/?modelCode=RF32CG5100SRAA Have a great day! Nicole

      Answered by Samsung

  • Questionwith doors off will it fit 30 in opening

    Asked by bill.

    • Answer No, Bill, as even if without the door and without handles, the dimension is 35 3/4" (W) x 70" (H) x 29 4/8" (D). Have a great day. ^Camille

      Answered by Samsung

  • QuestionWhere’s the filter on the refrigerator

    Asked by Elsie.

    • Answer Hi Elsie, We are happy to answer your question about this Samsung refrigerator model. The water filter on this refrigerator model is located between the crisper drawers, at the bottom center of the fresh food compartment. It is easily accessible without needing to open the drawers. Leo

      Answered by Samsung

  • QuestionIs there a place inside to get water?

    Asked by meagjo.

    • Answer No, this model does not have a built-in water dispenser inside the fridge. It does make ice (both cubed and Ice Bites) with the dual auto ice maker, but there’s no spot to get filtered water directly from the refrigerator.

      Answered by user433188

  • Questionis this normal? No strong vacuum seal sound when closing opening door

    Asked by SoleimanB.

    • Answer None

      Answered by KAMM

  • QuestionHow does the refrigerator get cooled? Cold air from the freezer?

    Asked by Rupes.

    • Answer Hi Rupes, No, the refrigerator has its own cooling system from corner to corner, so food stays fresher and longer. Thank you and have a great day! -Ricardo

      Answered by Samsung

  • Questionhow you remove the filter

    Asked by Anonymous.

    • Answer Just turn the know 1/4 turn counter clockwise and pull out.

      Answered by EdmundK

  • QuestionDo you need a filter for the icemaker?

    Asked by SG.

    • Answer Yes, there is a water filter.

      Answered by EdmundK

  • QuestionWhat type of plug is for this fridge?

    Asked by Jeremy.

    • Answer Standard U.S. 3 prong

      Answered by EricLakes

  • QuestionIs it fingerproof

    Asked by Barb.

    • Answer So far, absolutely

      Answered by EricLakes

  • QuestionHow does one install the shelves? They seem kind of flimsy ? Thank you

    Asked by TAM8405.

    • Answer Just slide out and then back in at new location. Shelves seem fine to us.

      Answered by EdmundK

  • QuestionHi.. can I purchase an additional storage bin for the fridge door? The small size one.

    Asked by Isla.

    • Answer Hello Isla, No, there are no available slots in the fridge where you can place an additional storage bin for the fridge door. Have a great day. -John

      Answered by Samsung