A:AnswerHi Kirst,
No, the ice makers on this Samsung refrigerator model are controlled by a single toggle switch on the control panel. We also discourage the use of the ice bucket as food storage as frozen food may damage the ice maker when the bucket is pulled out or pushed in.
Leo
A:AnswerYes, Lee, the matte black stainless steel and charcoal black glass panels are both finger-resistant.
Please check this link for more details.
Matte Black Steel
https://www.samsung.com/us/home-appliances/refrigerators/bespoke/bespoke-3-door-french-door-refrigerator-24-cu-ft-with-beverage-center-in-matte-black-steel-bndl-1650311111843/#specs
Charcoal black glass panel
https://www.samsung.com/us/home-appliances/refrigerators/bespoke/bespoke-3-door-french-door-refrigerator-24-cu-ft-with-beverage-center-in-charcoal-glass-bndl-1650310148208/#specs
Have a great day.
^Camille
A:AnswerAce4u, the replacement filter for your fridge, would be HAF-QIN/EXP.
Here is the link to the water filter.
HAF-QIN/EXP.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-qin-refrigerator-water-filter-haf-qin-exp/
Have a great day.
^Camille
A:AnswerHi Amber,
We understand how you feel regarding this fridge. We are here to help you.
We recommend checking the resources below for steps to take when the fridge is not making any ice. Please watch the video and kindly click on the embedded words for more details.
Ice maker is not making any ice:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1149468161), and it will help our team pull up your information.
^Rodel
A:AnswerHello there,
Thank you for asking. Let us help you.
No, this fridge cannot be used outdoors. This fridge is intended to be used inside the house or in any residential-type environment.
Please refer to this link to your user manual for more details. Turn to page 7, "Caution (This appliance is intended to be used in household and similar applications such as.")
Manual
https://downloadcenter.samsung.com/content/UM/202504/20250411101254782/FDR_RF8000B_DA68-04402K_EN_MES_CFR_250403.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1149328666) to help our team pull up your information.
Have a great day.
^Camille
A:AnswerHi there,
We recommend visiting the nearest store that has the refrigerator model on display so you can check the specific dimensions of the shelves. You can also view product images using the link below to help you see how food is arranged on the shelves.
Bespoke 3-Door French Door Refrigerator (24 cu ft.) with Beverage Center™ in Stainless Steel
https://www.samsung.com/us/home-appliances/refrigerators/bespoke/bespoke-3-door-french-door-refrigerator-24-cu-ft-with-beverage-center-in-stainless-steel-rf24bb6600qlaa/
To better assist you, please contact the Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
A:AnswerHi there,
Thank you for reaching out to us. We're glad to assist.
No, if you plan not to use the ice maker or the autofill pitcher, we advise turning off both features. For more details, please refer to page 37 of the manual below.
User manual
https://downloadcenter.samsung.com/content/UM/202504/20250411101254782/FDR_RF8000B_DA68-04402K_EN_MES_CFR_250403.pdf
To better assist you with purchasing the correct panels for your refrigerator, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
A:AnswerHi Jcat,
We are glad to answer or provide details to your question about this Samsung refrigerator model.
Samsung's Bespoke refrigerators, like this model, are designed specifically for Bespoke panels. If you're asking if you can use custom panels from other sources or have panels made by a third-party manufacturer, the answer is no. The Bespoke refrigerators are designed to work with our (Samsung) own Bespoke panels to ensure fit, finish, and functionality. Using third-party custom panels may lead to improper sealing and insulation.
Leo
A:AnswerDear Valued Best Buy Client,
To better assist you with your question about availability, please contact Best Buy's customer service department at (888) 237-8289. They are open 24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Leo
A:AnswerHi there,
The best way to get the most accurate measurements is by physically checking the fridge. We highly recommend checking a local store for the exact measurements of the doors and the freezer drawer. You can visit the nearest store to your location for more convenience.
^Rodel
A:AnswerHi Sunny,
This is not the experience we wanted you to have with your refrigerator. Let us help you.
We shared a link below to help you with your beverage center concern. Please check the embedded word "replace the water filter" for more details.
Water from the dispenser is warm or tastes bad
https://www.samsung.com/us/support/troubleshoot/TSG10003791/#water-from-the-dispenser-is-warm-or-tastes-bad
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number () to help our team pull up your information when you message us.
Thank you.
-Kimberly
A:AnswerHi frankm,
You can lift up the front of the upper basket and pull up to remove the ice bucket. Kindly check the link below and see page 27 (To detach the freezer drawer) for reference.
User manual:
https://downloadcenter.samsung.com/content/UM/202311/20231114133649358/FDR_RF8000B_DA68-04402K-01_EN_MES__CFR.pdf
Please feel free to get back to us via the following options should you need further assistance with the refrigerator:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147552369) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
A:AnswerHi Rae,
No, this Samsung Bespoke refrigerator model is not a panel-ready appliance where custom cabinetry can be installed on the panels. However, you may create your panel design. Please visit the link I have shared below to see if this fits your needs with symmetry in your kitchen.
https://www.samsung.com/us/home-appliances/bespoke/refrigerators/mybespoke/custom-panels/
Should you have additional questions, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146858377 to help our team pull up your information.
Leo
A:AnswerYou can buy this fridge and then change out the panels at any time. The top panelsnare about $120. We bought the fridge and then one side had a dent. I bought the panel to replace the one with the dent. Easy to change out.