Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Questions & Answers

Loading...
Page Showing 21-38 of 38 questions
  • QuestionHow high above a gas range top does this hood need to be installed?

    Asked by Katy.

    • Answer Your interest in the range hood is much appreciated, and we're happy to answer your query, Katy! As per checking, the range hood should be a minimum of 30" (76.2 cm) above the cooking surface. Installing the hood at the proper height helps circulate the air and effectively removes grease and odors. Have a great day! ^Chrystel

      Answered by Samsung

  • QuestionIs the electrical connection on the left, right or center of the unit. Need to know location to put wall electrical box.

    Asked by electrical.

    • Answer Hi There, We're happy to clarify your question! As per checking, the electrical connection is located on the right side of the hood. Have a great day. ^Chrystel

      Answered by Samsung

  • QuestionDoes this hood have a ductless option?

    Asked by Roger.

    • Answer Hi Roger, Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 36" Range Hood with WiFi and Bluetooth - Black stainless steel. Yes, this hood is also for Non-Vented (recirculating) Installations. I have shared the user manual link below. Please access the link and turn to pages 5 and 9. https://downloadcenter.samsung.com/content/UM/201712/20171226100348965/LIB0141834_Premium_Plus_NK30K7000WS_A2.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144661147 Leo

      Answered by Samsung

  • QuestionHow much of the square duct cover is included? Is it enough for a 10' high ceiling installation?

    Asked by tmorseok.

    • Answer Hi tmorseok, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 36" Range Hood with WiFi and Bluetooth - Black stainless steel. The minimum and maximum coverage can be found below. For vented installation: a. minimum: 25 7⁄16 inches b. Maximum: 39 8⁄16 inches For non-vented installation: a. minimum: 29 2⁄16 inches b. Maximum: 43 5⁄16 inches I have shared the user manual link below. Please access the link and turn to page 6 for the dimensions and clearances. https://downloadcenter.samsung.com/content/UM/201712/20171226100348965/LIB0141834_Premium_Plus_NK30K7000WS_A2.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144496231 Leo

      Answered by Samsung

  • QuestionCan you order a new 36 inch cover for the hood range. One that came with the hood range is scratched

    Asked by Marko.

    • Answer you can order the same!

      Answered by Roman

  • QuestionIs installation available? Is it included in the price?

    Asked by Afshin.

    • Answer Yes, installation is available.

      Answered by DarrellEA

  • QuestionWhat is the size of the duct? We need 48'

    Asked by moma.

    • Answer Hi Duct. Thank you for reaching out regarding your Samsung - 36" Range Hood with WiFi and Bluetooth on what is the size of the duct. Regarding your concern, a 6" (15.2 cm) round vent system is needed. I suggest you check your user manual for further assistance. Please go to pages 5 to 6. https://downloadcenter.samsung.com/content/UM/201712/20171226100348965/LIB0141834_Premium_Plus_NK30K7000WS_A2.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144348278 ^Camille

      Answered by Samsung

  • QuestionWhat are the dimensions of the top of the hood where it meets the cabinet? 36" x ???

    Asked by Mark.

    • Answer Hi Mark. Thank you for reaching out regarding your Samsung 36" Range Hood with WiFi and Bluetooth dimension of the top hood. Regarding your concern, here are the dimension: A. 6" (15.2 cm) round vent B. 6" (15.2 cm) round transition I recommend you check this link for further assistance. https://image-us.samsung.com/SamsungUS/home/home-appliances/cooktops-and-hoods/hoods/03272018/NK30N7000US_V2.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144219791 ^Camille

      Answered by Samsung

  • QuestionCan it be mounted over an island and not against a wall?

    Asked by Matt.

    • Answer no, it can't be, since one side of the hood and hood cover is open.

      Answered by Jojo

  • QuestionI have 10 ft ceilings. Is there an extension to the 36” range hood?

    Asked by Kalleigh.

    • Answer yes, I didn't has any issues

      Answered by Jojo

  • QuestionCan you operate without the automatic "on" for the fan when the burners are switched on?

    Asked by Jeff.

    • Answer Yes

      Answered by lrlar1

  • QuestionDoes it work in 220volt?

    Asked by Jack.

    • Answer 110

      Answered by Anonymous

  • QuestionDoes it work in 220volt?

    Asked by Jack.

    • Answer Yes

      Answered by lrlar1

  • QuestionI read that the maximum noise is 74dbA. What is the minimum noise level with the fan at the lowest setting?

    Asked by bkah.

    • Answer Hi bkah, It is a very interesting question. Yes, you are right the maximum noise level is 74 dBA which is equivalent to 10.8 sones. Regarding the noise level of the rangehood, 1 sone is about the loudness of a quiet running refrigerator, and 4 sone is a normal conversion. You can check it on this Samsung link: https://www.samsung.com/us/support/troubleshooting/TSG01203229/ If you have inquiries and need further assistance in the future, you may contact us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Once you contact us, please provide this reference number 1145113095. ^Rainly

      Answered by Samsung

  • QuestionWhat r the dimensions

    Asked by Anonymous.

    • Answer The dimensions are 25.4 inches x 36 inches x 19.7 inches. ( H x W x D ).

      Answered by CommunityAnswer

  • QuestionIs it come with extension kit ?

    Asked by Anonymous.

    • Answer Hello. Thank you for reaching out regarding your Samsung - 36" Range Hood with WiFi and Bluetooth if the extension kit is included. Regarding your concern, extension kits are sold separately. Here is the link to your user manual for the type of extension kit needed. Please go to page 6. https://downloadcenter.samsung.com/content/UM/201712/20171226100348965/LIB0141834_Premium_Plus_NK30K7000WS_A2.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Referencee Ticket Number: 1144273197 ^Camille

      Answered by Samsung