I bought this with a Samsung sound-bar. Often, the TV will change the Sound setting out Sound Output back to TV Speaker from Optical. Annoying! null

Question

Samsung · Accepted Answer

Hi there, I am sorry you are having issues with the Soundbar. The OneRemote should turn on both items together so it won't lose sync. I would recommend calling the Samsung Support Center to see if they can help you with this issue. Please reach out to Samsung Support via any of these options:
Phone: 1-800-SAMSUNG 
Available 8 AM - 12 AM EST 7 days a week
LiveChat or Text:  https://www.samsung.com/us/support/contact/
Facebook Messenger:  https://www.facebook.com/samsungsupport
Twitter:  https://twitter.com/SamsungSupport 
The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/ ^Jeremy

“I bought this with a Samsung sound-bar. Often, the TV will change the Sound setting out Sound Output back to TV Speaker from Optical. Annoying!”

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