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It means that someone opened a TV box with certain expectations and those were not met upon receipt and installation of the product. Fortunately there are lots of other products/models to choose from! Like clothing,it's about finding the items that are suitable to one's taste.
Sorry, there was a problem. Please try again later.Hi Gamm, Open box items are typically items that have been purchased and return to the store. The store then verifies that the item is in working order. However, for more information on open box items, please visit or contact your local Best Buy. ~Samsung Advisor
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