A:AnswerHi Ninerfan - In order to better assist with this, please reach out to Samsung Support at 1-800-SAMSUNG. Our team is available daily from 8AM to 12AM EST. You can also contact us via live chat at https://www.samsung.com/us/support/contact/
~ Samsung Specialist
A:AnswerHi stand,
If your mount did not include the correct screws, you can find the correct type at most hardware stores.
The required screw size is M8x 23-25mm. The thread pitch is always 1.25mm, and the necessary screw length may vary depending on the thickness of your wall mount bracket and whether spacers or washers are being used.
I hope this helps!
~Samsung Advisor
A:AnswerHi Samantha,
No, the U8000F supports 60Hz. With HDMI 2.1 being such a complex topic, we feel it’s clearer to highlight the specific features supported by each TV model. The U7900 has 2 HDMI ports, both of which support HDR10+ and Auto Low Latency Mode (Auto Game Mode). HDMI port #2 further supports eARC.
If you’re looking for a TV capable of 4K@120Hz, please consider a step up to the 55-85” Q8F TV, which supports this feature in all HDMI ports.
~Samsung Advisor
A:AnswerHi Patsysue,
The U8000F offers 3 HDMI ports, one USB, and is Bluetooth-enabled. Connection to external devices will depend on the specific device.
~Samsung Advisor
A:AnswerHi Quigz,
Yes. To launch the Game Bar, make sure Game Mode is turned On or Auto by going to: Home > left directional button > Settings > All Settings > Connection > Game Mode Settings > Game Mode > On/Auto. Once Game Mode is active and your game console is connected, press and hold the Play/Pause button on your Samsung Smart Remote to bring up the Game Bar.
~Samsung Advisor
A:AnswerHi BJ,
Crystal UHD TVs use our crystal display technology, which offers high clarity and accuracy, making colors look vibrant and natural. QLED TVs are powered by Quantum Dot technology and provide you with over a billion brilliant shades of vivid and lifelike colors that stay true without fading, regardless of the scene's brightness.
~Samsung Advisor
A:AnswerBobby - The Multi-output Audio feature on the U8000F TV allows simultaneous audio from both the TV speaker and a paired Bluetooth headphone. For better comfort, the headphone volume can be adjusted independently. You can enable this option in: Settings > All Settings > General & Privacy > Accessibility > Multi-output Audio
~ Samsung Specialist
A:AnswerThe U8000F features Mega Contrast which automatically adjusts brightness and contrast, enhancing the difference between light and dark areas on the screen, so you can enjoy stunning picture quality. When stepping up, our Q8F adds Dual LED backlighting to deliver vivid images with improved contrast, off-axis viewing, and color accuracy.
~ Samsung Specialist
