Questions & Answers

Name: Samsung - 5.8 Cu. Ft. Self-Cleaning Fingerprint Resistant Slide-In Gas Convection Range - Black Stainless Steel
Brand: Samsung
SKU: 4892503
Price: 2069.99 USD
Rating: 4.6 (1218 reviews)

Samsung - 5.8 Cu. Ft. Self-Cleaning Fingerprint Resistant Slide-In Gas Convection Range - Black Stainless Steel

Model:: NX58K9500WG; |
SKU:: 4892503

User rating, 4.6 out of 5 stars with 1218 reviews.

Highly rated by customers for:

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Page Showing 121-140 of 296 questions

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QuestionHow long does it take for the fan to ho off
Asked 6 years ago by Wanda.
- Answer Thanks for asking, Wanda! This link (https://bit.ly/2OkNn32) can help explain how the fan works and when it is on/off. ^Jecca
  Answered 6 years ago by Samsung
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Questionwhat is the lowest height this can be adjusted to
Asked 6 years ago by naro.
- Answer Thanks for asking, naro! The height of this range can be adjusted from 36" 3/16 to 37 3/16". ^Jecca
  Answered 6 years ago by Samsung
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QuestionDo all the burners have low simmer?
Asked 6 years ago by Anna.
- Answer No, not all the burners have low simmer.
  Answered 6 years ago by CommunityAnswer
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QuestionSome of the rubber feet have fallen off the grates. Are replacements available via Samsung or Amazon or other?
Asked 6 years ago by David.
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QuestionDoes the convection mode know how to calculate or convert baking time from regular time ?
Asked 6 years ago by Deelight17.
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QuestionCan I keep the warming drawer knob off all the time even when I am using the oven? Also, if warming drawer is OFF and oven is ON, I assume warming drawer will not heat up. Is my understanding correct?
Asked 6 years ago by Himraj.
- Answer Hello, Himraj! The warming drawer has it's own dedicated control, so it can be turned on or left off independent of the oven. If the warming drawer is turned off it will not heat itself, however, if the oven is on some ambient heat may transfer to the warming drawer. ^Jecca
  Answered 6 years ago by Samsung
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QuestionDoes the lockout function work while the oven is on? I would like to keep the door locked as an extra safety measure.
Asked 6 years ago by Ovensearch.
- Answer No
  Answered 5 years ago by Blazeman1
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QuestionWhat is the counter top cut out to fit this gas range?
Asked 6 years ago by Anonymous.
- Answer 30” wide, but a cut out of 30 1/4 would be better
  Answered 5 years ago by Blazeman1
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QuestionRange is about 18 months old. We noticed last night the warming drawer was not getting as hot as it used to. I troubleshot the drawer for 2+ hours, and the drawer will only heat to 105 F regardless of whether set to H/M/L. Over and range work fine.
Asked 6 years ago by SamsungOwner.
- Answer Hi SamsungOwner! Since you've already tried to troubleshoot the issue and it is still not heating all the way, I recommend using this link (https://bit.ly/2pCDMHL) to find a local service center in your area. ^Jecca
  Answered 6 years ago by Samsung
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QuestionHow far does the door extend when opened? I need to make sure it doesn't hit my DW door.
Asked 6 years ago by Jon.
- Answer The door extends 19 inches from the front of burner control knobs when open.
  Answered 6 years ago by CommunityAnswer
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QuestionRegarding cooling fan turning on - I assume COOLING fan only turns on AFTER you shut off oven? There are two fans 1 cooling & 1 convection? Convection fan can be turned off if cooking conventionally but cooling fan has no manual controls?
Asked 6 years ago by Karmen.
- Answer All you ask is correct. Cooling fan stays on after the oven is shut off with no manual control. It can be a little loud and stays on for awhile.
  Answered 6 years ago by Elaine
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QuestionDoes this gas range need a heat deflector shields to protect the cabinets?
Asked 6 years ago by BJ.
- Answer To my knowledge, there were no heat deflector shields put on my cabinets when the was installed.
  Answered 6 years ago by Paulette
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Questiondoes this range have a built in ventilation system?
Asked 6 years ago by autumn.
- Answer Yes, this range has a built-in ventilation system.
  Answered 6 years ago by CommunityAnswer
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QuestionIs this 110 or 220 volts
Asked 6 years ago by Anonymous.
- Answer Hello, Thank you for reaching out and raising your question about the power source of the Samsung - 5.8 Cu. Ft. Self-Cleaning Fingerprint Resistant Slide-In Gas Convection Range - Black stainless steel. We are here to help. To answer your question, you need to use a dedicated 120-volt, 60-Hz, 20-amp, AC, fused electrical circuit for this range. A time-delay fuse or circuit breaker is recommended. Do not plug more than one appliance into this circuit. You can also check this link https://downloadcenter.samsung.com/content/UM/202103/20210308174059918/NX58H9500WS_DG68-00566A-14_EN.pdf for the user's manual and go to page 9 for the important safety information of the product. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144346947. -Noraina
  Answered 3 years ago by Samsung
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QuestionWhat amps are required for the Samsung NX58H9500WS gas stove
Asked 6 years ago by Joey.
- Answer Hello Joey, Thank you for reaching out and raising your question about the required amps for the Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless steel. We are here to help. To answer your question, you need to use a dedicated 120-volt, 60-Hz, 20-amp, AC, fused electrical circuit for this range. A time-delay fuse or circuit breaker is recommended. Do not plug more than one appliance into this circuit. You can also check this link https://downloadcenter.samsung.com/content/UM/202103/20210308174059918/NX58H9500WS_DG68-00566A-14_EN.pdf for the user's manual. Just go to page 9 for the important safety information about the product. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144347021. -Noraina
  Answered 3 years ago by Samsung
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Questionoven does not heat up.
Asked 6 years ago by Anonymous.
- Answer I'd like to help with this! Check out this link (https://bit.ly/2J8Z88j) for steps on what to do when the oven does not heat. ^Jecca
  Answered 6 years ago by Samsung
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QuestionDoes my Samsung 5.8 ci self cleaning propane gas oven shut off automatically If I forget to shut it off?
Asked 6 years ago by Giff.
- Answer No, it doesn't shut off automatically.
  Answered 6 years ago by CommunityAnswer
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QuestionIs there a downdraft that can be installed behind the stove?
Asked 6 years ago by Anonymous.
- Answer Si. Es la rabiza eléctrica que tiene atrás. Es para usarse en un receptaculo normal. Pero es para la luz del horno, el reloj etc. Lo que se necesita tener detrás de la estufa es un receptáculo para conectar esa rabiza.
  Answered 6 years ago by MKBEA
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QuestionCan I adjust the summer flame on the rear right burner lower so it just simmers? All the burners keep the flame too high. GE gas ranges have a flame/simmer adjustment screw inside the knob control post. Is there anything similar on a Samsung gas range?
Asked 6 years ago by Perola.
- Answer Great question, Perola! Flame sizes on the range can be adjusted by professional installers. ^Jecca
  Answered 6 years ago by Samsung
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QuestionWhat is the BTU rating of the oven burner
Asked 6 years ago by 1234.
- Answer Hey 1234! This link (https://bit.ly/2xCoUxh) has a breakdown of all the BTUs for each burner as well as the oven in the Product Info section. ^Jecca
  Answered 6 years ago by Samsung
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Questions & Answers

Samsung - 5.8 Cu. Ft. Self-Cleaning Fingerprint Resistant Slide-In Gas Convection Range - Black Stainless Steel

Q: QuestionHow long does it take for the fan to ho off

Q: Questionwhat is the lowest height this can be adjusted to

Q: QuestionDo all the burners have low simmer?

Q: QuestionSome of the rubber feet have fallen off the grates. Are replacements available via Samsung or Amazon or other?

Q: QuestionDoes the convection mode know how to calculate or convert baking time from regular time ?

Q: QuestionCan I keep the warming drawer knob off all the time even when I am using the oven? Also, if warming drawer is OFF and oven is ON, I assume warming drawer will not heat up. Is my understanding correct?

Q: QuestionDoes the lockout function work while the oven is on? I would like to keep the door locked as an extra safety measure.

Q: QuestionWhat is the counter top cut out to fit this gas range?

Q: QuestionRange is about 18 months old. We noticed last night the warming drawer was not getting as hot as it used to. I troubleshot the drawer for 2+ hours, and the drawer will only heat to 105 F regardless of whether set to H/M/L. Over and range work fine.

Q: QuestionHow far does the door extend when opened? I need to make sure it doesn't hit my DW door.

Q: QuestionRegarding cooling fan turning on - I assume COOLING fan only turns on AFTER you shut off oven? There are two fans 1 cooling & 1 convection? Convection fan can be turned off if cooking conventionally but cooling fan has no manual controls?

Q: QuestionDoes this gas range need a heat deflector shields to protect the cabinets?

Q: Questiondoes this range have a built in ventilation system?

Q: QuestionIs this 110 or 220 volts

Q: QuestionWhat amps are required for the Samsung NX58H9500WS gas stove

Q: Questionoven does not heat up.

Q: QuestionDoes my Samsung 5.8 ci self cleaning propane gas oven shut off automatically If I forget to shut it off?

Q: QuestionIs there a downdraft that can be installed behind the stove?

Q: QuestionCan I adjust the summer flame on the rear right burner lower so it just simmers? All the burners keep the flame too high. GE gas ranges have a flame/simmer adjustment screw inside the knob control post. Is there anything similar on a Samsung gas range?

Q: QuestionWhat is the BTU rating of the oven burner

QuestionHow long does it take for the fan to ho off

Questionwhat is the lowest height this can be adjusted to

QuestionDo all the burners have low simmer?

QuestionSome of the rubber feet have fallen off the grates. Are replacements available via Samsung or Amazon or other?

QuestionDoes the convection mode know how to calculate or convert baking time from regular time ?

QuestionCan I keep the warming drawer knob off all the time even when I am using the oven? Also, if warming drawer is OFF and oven is ON, I assume warming drawer will not heat up. Is my understanding correct?

QuestionDoes the lockout function work while the oven is on? I would like to keep the door locked as an extra safety measure.

QuestionWhat is the counter top cut out to fit this gas range?

QuestionRange is about 18 months old. We noticed last night the warming drawer was not getting as hot as it used to. I troubleshot the drawer for 2+ hours, and the drawer will only heat to 105 F regardless of whether set to H/M/L. Over and range work fine.

QuestionHow far does the door extend when opened? I need to make sure it doesn't hit my DW door.

QuestionRegarding cooling fan turning on - I assume COOLING fan only turns on AFTER you shut off oven? There are two fans 1 cooling & 1 convection? Convection fan can be turned off if cooking conventionally but cooling fan has no manual controls?

QuestionDoes this gas range need a heat deflector shields to protect the cabinets?

Questiondoes this range have a built in ventilation system?

QuestionIs this 110 or 220 volts

QuestionWhat amps are required for the Samsung NX58H9500WS gas stove

Questionoven does not heat up.

QuestionDoes my Samsung 5.8 ci self cleaning propane gas oven shut off automatically If I forget to shut it off?

QuestionIs there a downdraft that can be installed behind the stove?

QuestionCan I adjust the summer flame on the rear right burner lower so it just simmers? All the burners keep the flame too high. GE gas ranges have a flame/simmer adjustment screw inside the knob control post. Is there anything similar on a Samsung gas range?

QuestionWhat is the BTU rating of the oven burner