A:AnswerYou are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process. Here is a link (http://bit.ly/2ssxImE) to assist you with finding a local certified Samsung service center. Thank you for being a Samsung customer! ^Lena
A:AnswerHere is a helpful link to the user manual starting on page 64 to support your concerns on how to maintain the range (https://bit.ly/2NbLTH6). ^Lena
A:Answermissy, this model range is not fingerprint resistant but Samsung makes a variety of different ranges with different features. Please visit Samsung.com or your local home improvement store. Thank you for choosing Samsung! ^Lena
A:AnswerHi, got my stove and had it installed right after new year's. I looked on-line at Amazon and found Weiman Gas Range Cleaner & Degreaser. So far it has worked very good. You could also try the Samsung Stove Protectors - Stove Top Protector for Samsung Gas Ranges - Ultra Thin Easy Clean Stove Liner
by StoveGuard. Got this at Amazon also. Just enter your model number. It works great for keeping the burner section clean. Just remove and wash with mild soap and water. Good luck and enjoy your new stove.
A:AnswerHi, Mari! We thank you for taking a moment to check the proper electrical plug requirements for the Samsung Freestanding Gas Range with Convection. Please ensure to use a dedicated 120-volt, 60-Hz, 20-amp, AC, fused electrical circuit for this appliance. A time-delay fuse or circuit breaker is recommended, per the owner's manual and located using this link (https://bit.ly/2uhRhlF) and found on page 13. You are welcome to read more of the information within the owner's e-manual, but for the electrical requirements, you can utilize the above link and start on page 13 with the details. Thank you for being one of the best parts of the family of Samsung! ^Liz
A:AnswerI had the same concern. The range just fit into my 30"-wide space with less than an inch to spare. There is a delivery/installation/removal service--for a price.