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If you can return the product I'd suggest doing so. Our unit is not even a year old & the oven is giving us problems already. I've read many complaints about this & wished I had before purchasing ours.
Sorry, there was a problem. Please try again later.Hi Squirt, we understand your concerns. Please visit http://smsn.us/SamsungSupportUSA and fill out the form. Our Social Media Specialist will be happy to assist. ^Rosi
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