A:AnswerThanks so much for asking, Fred! Yes, this range does have a manufacturer's warranty. This link (https://bit.ly/3mokWPv) will take you to the full terms and conditions of the warranty for this model. ^Jecca
A:AnswerThanks for asking, deb! This model does not come with a griddle included. If you'd like, you can check SamsungParts.com or call 1-800-627-4368 to purchase one separately. ^Jecca
A:AnswerThanks so much for asking, Marilyn! This model does not come with a broiler pan. I do have some good news though, you can purchase any available parts and accessories at SamsungParts.com or by calling 1-800-627-4368. ^Jecca
A:AnswerThanks for asking Lilloly! All the available dimensions are listed out in the product info section of this link: https://bit.ly/2UlKBgg. ^Jecca
A:AnswerHi there,
I can help with that. If a power failure occurs, the surface burners can still be lit manually.
NOTE
Use extreme caution when manually lighting a surface burner.
1. Hold a long gas grill lighter to the surface burner you want to light.
2. Push in and turn the control knob for that burner to the LITE position.
3. After the burner has lit, set the control knob and the burner to the desired setting.
Thank you for choosing Samsung. ^Brad
A:AnswerHi there,
I can help with that. You are able to get parts from our parts website. See link below:
https://www.samsungparts.com/Default.aspx
Thank you for choosing Samsung. ^Brad
A:AnswerHi there,
I can help with that. I have located the Owners Manual for your range. See link below:
https://downloadcenter.samsung.com/content/UM/201902/20190219122149368/NX58R4311SS_AA_DG68-01151A-00_EN_MES_CFR.pdf
Thank you for choosing Samsung. ^Brad
A:AnswerJ&J International is Samsung's official parts distributor for customers purchasing Samsung parts or accessories. To place an order you can go online at www.samsungparts.com, or by phone at 800-627-4368. J&J's hours of operation are 9:00 am - 8:30 pm EST, Monday – Friday. Thank you for being a part of the Samsung family. ^Lena
A:AnswerI am including a link to support your concerns on cleaning the cooktop (https://bit.ly/2IB0jS4). Thank you for choosing Samsung for your home! ^Lena
