“Buyers always complain about Samsung’s frustrating, non intuitive, confusing remotes. Why don’t you improve your remotes? It’s the only thing preventing me from buying what seems like a great tv :)”
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I agree......programed in our older Spectrum remote.
Sorry, there was a problem. Please try again later.@debrasanmarcosCA .. I totally agree. Without numbers, my 85 year old father (with dementia), cannot operate the TV with the new Samsung remotes. I just ordered Samsung BN59-01301A universal remote (from Amazon). Hoping this will help with him being able to contol the TV (so we can cut the cord from Comcast). It's been very frustrating when we got a new Samsung TV.
Sorry, there was a problem. Please try again later.Hi debrasanmarcosCA, Thank you for choosing Samsung and for your feedback on the DU7200 TV. We understand that sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make them easier for you. You can learn how to use your remote directly from your TV. Just go to Home> (left directional button) Settings> Support> Remote Control Guide. We do understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! I hope this helps! ~Samsung Advisor
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