“How do I get to the smart hub apps? I want to get to Netflix but can't figure out how to get there using the remote. The "house" symbol does nothing when I push it. Please help!”
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The house symbol *should* bring up the Smart TV apps... is it possible that the remote you’re using is for a different Samsung TV in the house? We have 3 different models and get them mixed up and while the rest of the buttons seem to work, the Smart TV button does not.
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