A:AnswerHi Sergio, you can use the built-in Screen Sharing feature or Apple AirPlay 2 to mirror from our phone (or other device) to your TV. From your TV's built in App Store, you can download hundreds of apps (in addition to those already included such as Netflix, Prime TV, hulu, etc.) and we are continuously adding more premium content and new services to our Smart TV platform. ^Val
A:AnswerHi Genna, you can use AirPlay 2 to stream your photos to The Frame TV, or you can use the SmartThings app on your phone to add and control your personal photos. ^Val
A:AnswerHi Nate, an in-wall rated One Connect cable for the 2021 models is not available yet, but we are working to make this product available as soon as possible. Please continue to check the website or contact your local Best Buy for more information. ^Val
A:AnswerHi Grump, Our newly redesigned Frame has a super-slim profile of just 1". When mounted with the Slim Fit Wall Mount, it is designed to sit flush against the wall. A small gap between the wall and TV may occur if wall is not 100% flat or is constructed off-angle to the floor or if installed incorrectly. ^Val
A:AnswerWe have 5 Frame TVs in our medical clinic, we've found that if you turn them off while displaying art, like a rotation, it glitches and causes the TV to not turn on so we have to power cycle the box for at least 30 seconds to reset, now we know and we exit Art Mode before turning them off. (answered as of April 2024)
A:AnswerYes, it is solar and can die quickly if you don't leave it face down, I don't like it myself but are in the habit now of turning face down after each use (bad design, solar cells should be on the top)
A:Answerthere is limited free art, you have to subscribe to the art store, if you like art it is well worth it in my opinion, consider adding a nice wood frame (after market) from Amazon
A:AnswerDepending on the artwork you choose, but we have one in our living room and primary bedroom and they both turn off when is dark, the screen goes black.
