A:AnswerHi there - The Frame TV is designed to be displayed with its built-in black bezel, which is not removable. Customizable Bezels, sold separately, are designed to attach directly over the black bezel. These magnetic frames are available in Sand Gold (Metal), Modern Brown, Modern Teak, and Modern White. ~ Samsung Specialist
A:AnswerHi Dave - The One Connect Box can absolutely be placed behind your TV and does not need to be within the remote's line of sight. Hope this helps!
~ Samsung Specialist
A:AnswerSpud - Although The 55" Frame TV doesn’t feature out-of-the-box Vertical/Portrait support, it can be used in Portrait Mode when attached to the Auto Rotating Wall Mount (Model: VG-ARAB22WMTZA).
~ Samsung Specialist
A:AnswerAn Art Store subscription is only required for full access to the Art Store. Personal photos and artwork (personal or complimentary pieces) do not require an Art Store subscription.
~ Samsung Specialist
A:AnswerWo0terz - A 5m One Invisible Connection Cable is included with the Frame TV, and a 15m version (Model: VG-SOCR15/ZA) is sold separately as an optional accessory.
~ Samsung Specialist
A:AnswerHi Max77 - Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Specialist
A:AnswerWe do not recommend mounting your TV over a fireplace. Your primary concern will be the heat; Samsung TVs should never exceed 104°F. Before you consider mounting a TV above your fireplace, light a fire and check the temperature first.
If you have a wood-burning fireplaces, ash could accumulate on the TV and its vents. You may be cleaning the TV much more often because of it.
Also keep in mind that if you mount your TV above a fireplace, it will be well above eye level when you're sitting down. Consider getting a mount that can be angled to make it easier on your neck.
~ Samsung Specialist
A:AnswerPlease give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Specialist
A:AnswerYes, you can absolutely display your own photos on The Frame. Just use the SmartThings app or a USB drive to upload your personal images - whether it's family portraits, travel shots, or favorite memories.
~ Samsung Specialist