“If this remote does not use batteries how reliable is it? Can you buy a different remote?”
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Hi Penny - Since our new Solar Cell remote doesn’t use alkaline batteries, you will need to occasionally recharge your remote; while your remote can be charged outside in the sun, it can also be charged with your indoor lights. You can also charge your remote with a USB-C cable (sold separately). If you would prefer to purchase a different remote, you can. Here is an option found at Best Buy: https://www.bestbuy.com/site/insignia-replacement-remote-for-samsung-tvs-black/6448217.p?skuId=6448217 ^Gina
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