“Why is my TV displaying 640x480 when I plug in my Series X? Firmware is updated, game mode is on, signal plus is on. But the console only recognizes 640x480.”

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• Hi Larry, I'm sorry you are having an issue. I would recommend checking the display settings in the Series X. Should you have further issues with your TV, please reach out to Samsung Support via any of these options: Phone: 1-800-SAMSUNG Available 8 AM - 12 AM EST 7 days a week LiveChat or Text: https://www.samsung.com/us/support/contact/ Facebook Messenger: https://www.facebook.com/samsungsupport Twitter: https://twitter.com/SamsungSupport The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/ ^Jeremy

  Answered by Samsung 5 years ago

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