Questions & Answers

Q: QuestionCan surround sound be hook up with sony str-dh590

Asked 10 months ago by Anonymous.

• A:Answer You can connect sound devices via a wired (HDMI) or wireless (Bluetooth, Wi-Fi) connection. ~ Samsung Specialist

  Answered 10 months ago by Samsung

  
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Q: QuestionIs there a warranty?

Asked 1 year ago by Rich.

• A:Answer Hi Rich - The Q7F TV is backed with a limited 1-year Manufacturer’s Warranty when purchased brand-new from an authorized dealer. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionI just purchased this TV. I loaded HBO and other apps from the App Store.however, when I typed in “Spectrum TV” to load the spectrum app, there simply was no spectrum app available.Can you update the App Store for this mode? Samsung =Spectrum. Oversight?

Asked 1 year ago by John.

• A:Answer Hi John - We wanted to provide you with some good news - the Spectrum app is now available to install on Samsung 2025 TVs. We appreciate your patience! ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat is the width of the stand legs

Asked 4 days ago by RedWolf.

• A:Answer RedWolf - The leg width of the 55” Q7F is adjustable between two positions: 32.5” or 10”. ~ Samsung Specialist

  Answered 3 days ago by Samsung

  
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Q: QuestionCan this samsung tv I bought just be connected to a antenna only?? Thanks

Asked 4 days ago by Tony.

• A:Answer Tony - So that we can better understand and assist with this, please reach out to Samsung Support at: 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun) or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist

  Answered 4 days ago by Samsung

  
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Q: QuestionDoes this TV support DLNA connections for a remote media server?

Asked 5 days ago by Awtj.

• A:Answer Awtj - Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun) or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist

  Answered 4 days ago by Samsung

  
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Q: QuestionCan you use a 5 year old Samsung sound bar with it?

Asked 5 days ago by Quilterlady.

• A:Answer Quilterlady - The Q7F can connect to soundbars via HDMI, Bluetooth, or Wi-Fi. ~ Samsung Specialist

  Answered 4 days ago by Samsung

  
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Q: QuestionDoes it come with the solar remote or can one be purchased separately

Asked 6 days ago by Tim.

• A:Answer Tim - The 2025 Q7F TV comes with our black SolarCell Remote (model: TM-2560E). ~ Samsung Specialist

  Answered 5 days ago by Samsung

  
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Q: QuestionWhat’s the nits tating

Asked 6 days ago by Nick.

Q: QuestionCan I hook up a Vizio soundbar?

Asked 1 week ago by Greatphone.

• A:Answer Hi Tef, Yes, you can connect a soundbar via HDMI or Bluetooth. ~Samsung Advisor

  Answered 1 week ago by Samsung

  
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Q: Questionis the you tube tv app pre installed? if not, can it be installed?

Asked 1 week ago by dob.

• A:Answer dob - The YouTube TV app can be installed. ~ Samsung Specialist

  Answered 1 week ago by Samsung

  
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Q: QuestionDo I need a set up box from my provider

Asked 2 weeks ago by Stu.

• A:Answer Hi Stu, The Q7F is a Smart TV with built-in apps and is Wi-Fi enabled. Some cable providers offer a built-in app, but it will depend on your specific cable service. ~Samsung Advisor

  Answered 2 weeks ago by Samsung

  
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Q: QuestionI need simplicity for my Alzheimer husband can this be programmed to his own apps on front screen? Does it have a voice activated remote?

Asked 2 weeks ago by Rae.

• A:Answer Hi Rae, The Home Screen on the Q7F does offer customization. It, however, does not support far-field/hands-free voice commands. You can still take advantage of Alexa & Bixby voice commands – just press and hold the mic button on your remote, say a command, and then release the button. All that being said, we recommend visiting your local Best Buy directly so they can best assist you with the best TV for you and your husband. ~Samsung Advisor

  Answered 2 weeks ago by Samsung

  
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Q: Questiondoes it come with HDMI cable

Asked 2 weeks ago by susie.

• A:Answer susie - HDMI cables are not included. ~ Samsung Specialist

  Answered 2 weeks ago by Samsung

  
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Q: QuestionHow many streaming services can be loaded on this tv? I have another Samsung that limits the number. Very unfortunate.

Asked 1 month ago by Anonymous.

• A:Answer If your TV's internal memory is insufficient, you can install some specific apps on a USB device. You can also remove select apps you no longer want and free up memory space on your TV. To locate the storage amount available to be used for Apps, please follow these steps: Home > left directional key > Home > Apps > App Settings. ~ Samsung Specialist

  Answered 1 month ago by Samsung

  
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Q: QuestionHow well does this TV perform on an exterior covered patio

Asked 1 month ago by OutdoorViewing.

• A:Answer The Q7F TV is not intended for outdoor use, as it does not carry an outdoor-use rating. If you’re looking for a TV built specifically for outdoor environments, we recommend The Terrace, which is rated for use in temperatures up to 122°F. ~ Samsung Specialist

  Answered 1 month ago by Samsung

  
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Q: Questiondoes best buy take away old tv?

Asked 1 month ago by dee.

• A:Answer dee - If you’re looking for haul-away services for TVs or appliances, please visit your local Best Buy or see the full service details here: https://www.bestbuy.com/site/recycling/tv-appliances-haul-away/pcmcat174900050009.c?id=pcmcat174900050009 ~ Samsung Specialist

  Answered 1 month ago by Samsung

  
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Q: QuestionWhich Samsung TVs are best for guard from windows? Ours loses the picture from the reflection.

Asked 1 month ago by Anonymous.

• A:Answer Hi there - The Q7F features Mega Contrast which automatically adjusts brightness and contrast, enhancing the difference between light and dark areas on the screen, so you can enjoy stunning picture quality. When stepping up, our Q8F adds Dual LED backlighting to deliver vivid images with improved contrast, off-axis viewing, and color accuracy. And starting with our QN90F, you’ll gain Wide Viewing Angle and Glare Free technology to provide you with wider viewing angles, enhanced color, and minimized glare to help you enjoy shows without distractions. ~ Samsung Specialist

  Answered 1 month ago by Samsung

  
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Q: QuestionWirerless network

Asked 1 month ago by GPA.

• A:Answer Connecting this to your home network is easy. Go to settings, network, and choose your home network. Enter your network password and you should be good to go.

  Answered 1 month ago by BrianJVerified Purchase

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