“why does my tv turn on all by itself. its done this 4 times now.”
Answer This Question
1-2 of 2 Answers
If your Frame TV automatically turns on when left in Art Mode, it may be due to the SmartThings app, as your TV may still communicate with the SmartThings server even if the TV has been turned off. While this issue will be corrected with an upcoming firmware update, you can prevent this issue by temporarily removing the TV from the SmartThings app on your connected phone. 1. On your connected phone, navigate to and open the SmartThings app. 2. Tap the Devices tab, then tap the Home icon, and then select the location with your TV. Swipe through the rooms to find your TV, and then touch and hold your TV. 3. Tap Edit, and then tap Remove device. Tap Remove to confirm. 4. Please make sure you have Auto Updates enabled: Home > Menu > Settings > Support > Software Update. When the upcoming firmware update is available and installed on your TV, you can re-add your TV to the SmartThings app. If you need further help, please reach out to Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist
Sorry, there was a problem. Please try again later.This is a classic example of Samsung's poor reputation for selling products before they have fixed the many bugs in their software. The Samsung "Smart Things" is bloated with buggy nonsense.
Sorry, there was a problem. Please try again later.