A:AnswerHi msbk! The TU7000 does not have a headphone jack; however, all 2020 Samsung TVs are Bluetooth enabled. We recommend utilizing Bluetooth headphones as this will give you a wireless, seamless connection. Check out some Bluetooth headphone options at Best Buy: https://www.bestbuy.com/site/searchpage.jsp?id=pcat17071&qp=features_facet%3DFeatures~Bluetooth&st=bluetooth%20headphones ^Gina
A:AnswerRayb, we recommend first trying a cold boot restart. With the Remote: For most people, the easiest way is to hold down the Power button on the Samsung TV remote until the TV turns off and on again. This should only take about 5 seconds. With the Plug: If you do not have the remote, unplug your TV from the wall outlet or surge protector, leave it unplugged for 30 seconds, and then plug it back in. If you are still having issues, please reach out to Samsung TV Support at: ― Phone: 1-800-SAMSUNG / Available 8 AM - 9 PM EST, Mon - Fri ― LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support We look forward to hearing from you. ^Gina
A:AnswerHi Angie, you can watch live broadcasts by connecting a coaxial cable to your TV. The TU7000 TV has a tuner that can scan for and automatically program local channels that will appear on your channel list. Plus, an antenna will help your TV find even more channels and improve the quality of the signal. ^Val
A:AnswerHi Robert! Along with PurColor Technology giving you fine-tuned color, and the Crystal Processor 4K transforming everything you already watch into stunning 4K quality, the TU7000 also features Motion Rate 120, giving you smooth action on fast-moving content. ^Gina
A:AnswerHopefully the specs are in the user manuals (https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020); my best guess would be that it is unlikely that the USB ports remain powered when the set is powered off but still plugged in, but if you have a USB cable & a smart phone, it would be easy to find out.
A:AnswerHi TMC1994! Thank you for considering the TU7000. Because HDMI 2.1 is a complicated spec, we hope that focusing on TV features will be more helpful to you when deciding on the best model for your usage scenario. Our TU7000 has 2 HDMI ports, both of which support Auto Low Latency Mode (ALLM/Auto Game Mode). The “HDMI In 2” port also supports eARC.
If you are looking for a model that also offers 4K@120fps (FRL), please consider our QLED Q70T Series, which has FRL on HDMI 4. All Samsung 2020 model year QLED TVs 55” and bigger starting from the Q70T Series are capable of 4K@120fps, as well as offer Variable Refresh Rate (VRR) and FreeSync. ^Gina
