“I set the oven to bake at 350 and it does nothing I get "test" flashing on the screen and that's it”
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Hi there, Thank you for reaching out to us. Let us extend our help by providing the details you need for your range. If the range shows an error code “test”, this means that it is in Demo mode. The oven and cooktop will not heat (gas cooktops will still ignite). Below is a guide on how to turn off Demo mode for your model. Please turn to page 29 (Demo mode) of the user manual. User manual: https://downloadcenter.samsung.com/content/UM/202502/20250214150403730/O_01._DG68-01340A-08_IB_FULL_EN.pdf Should you have other query, feel free to connect with us through the following platform. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with this reference number (1151782856) when you message us so our team can retrieve your information. Thank you. Nicole
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