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Hi SGF1899, We are disheartened to know that the control panel isn't working as intended after a power outage. The experience is not what we expect for our customers. You will find the Samsung link I have shared helpful below. Self Clean or other buttons do not light up or respond, or the panel is locked on the Samsung oven: https://www.samsung.com/us/support/troubleshooting/TSG01110126/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, give them this number 1144830818 and it will help our team pull up your information. Leo
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