can the grates be put in the dishwasher? null

No. The grates are true cast iron and is not dishwasher safe.

Hi ruthie. Thank you for reaching out regarding your Samsung 6.0 cu. ft. Front Control Slide-In Gas Range with Convection & Wi-Fi, Fingerprint Resistant if grates can be put on the dishwasher. Regarding your concern based on the user manual, we should clean the grates. Turn off all surface burners and make sure they have all cooled down. 1. Remove the center burner griddle(C) following both sides grates. (L/R) 2. Remove the burner caps from the burner heads. 3. Remove the burner heads from the valve manifolds to reveal the starter electrodes. 4. Clean all removable grates, griddle, and burner components in warm, soapy water. Do not use steel wool pads or abrasive cleaners. 5. Rinse and dry grates, griddle, and burner components thoroughly 6. Return the burner heads to their positions on top of the manifold valves. Make sure a starter electrode is inserted through the hole in each burner head. 7. Return the burner caps to their positions on top of the burner heads. To ensure proper and safe operation, make sure the burner caps lie flat on top of the burner heads. 8. Reinstall the burner grates and griddle in their respective positions. 9. Turn on each burner and check if it operates properly. After verifying that a burner operates normally, turn it off. I will be sharing the user manual for further assistance. Please go to page 36-37. https://downloadcenter.samsung.com/content/UM/202103/20210308174944985/NX60T8311SS_AA_DG68-01222A-05_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144256268 ^Camille

“can the grates be put in the dishwasher?”

Asked by ruthie 3 years ago

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Samsung - 6.0 cu. ft. Front Control Slide-In Gas Range with Convection & Wi-Fi, Fingerprint Resistant - Black Stainless Steel-Front_Standard

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No. The grates are true cast iron and is not dishwasher safe.
Answered by knowitall 3 years ago
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Hi ruthie. Thank you for reaching out regarding your Samsung 6.0 cu. ft. Front Control Slide-In Gas Range with Convection & Wi-Fi, Fingerprint Resistant if grates can be put on the dishwasher. Regarding your concern based on the user manual, we should clean the grates. Turn off all surface burners and make sure they have all cooled down. 1. Remove the center burner griddle(C) following both sides grates. (L/R) 2. Remove the burner caps from the burner heads. 3. Remove the burner heads from the valve manifolds to reveal the starter electrodes. 4. Clean all removable grates, griddle, and burner components in warm, soapy water. Do not use steel wool pads or abrasive cleaners. 5. Rinse and dry grates, griddle, and burner components thoroughly 6. Return the burner heads to their positions on top of the manifold valves. Make sure a starter electrode is inserted through the hole in each burner head. 7. Return the burner caps to their positions on top of the burner heads. To ensure proper and safe operation, make sure the burner caps lie flat on top of the burner heads. 8. Reinstall the burner grates and griddle in their respective positions. 9. Turn on each burner and check if it operates properly. After verifying that a burner operates normally, turn it off. I will be sharing the user manual for further assistance. Please go to page 36-37. https://downloadcenter.samsung.com/content/UM/202103/20210308174944985/NX60T8311SS_AA_DG68-01222A-05_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144256268 ^Camille
Answered by Samsung 3 years ago
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