“How do I prevent the handlebar from getting extremely hot? There are four vents right behind the bar and instructions say not to block the vents… please advise ASAP as I have small children.”

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• Hi Gabby! I can definitely understand your concern with this, especially with small children around. While it is normal for the outside of the range to become warm when in use, it should never get too hot to touch. Since it sounds like that is what you're experiencing, we would like to speak with you directly to help resolve this. Please reference ticket number 1143422636, and contact us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca

  Answered by Samsung 4 years ago

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