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I have no idea. My range was damaged when they first tried to deliver and now I have been waiting almost 3 months for a replacement. SMH!
Sorry, there was a problem. Please try again later.Hi whosypot, I appreciate you reaching out regarding your Samsung - 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection preheating the oven. Regarding your concern, we have the timed cooking which you can use. Usually, it takes 15 minutes however this depends on what you will be cooking. I will be sharing your user manual. Please go to pages 30 to 40. https://downloadcenter.samsung.com/content/UM/202112/20211214153925301/NE63A6711_AA-01_EN-MES-CFR_210901.pdf Also, I will be sharing a link in case you are encountering an issue with pre-heating the oven. https://www.samsung.com/us/support/troubleshooting/TSG01204529/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144187232 ^Camille
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