A:AnswerHi RayN,
We appreciate your question about the broiler pan for the oven.
You are correct, the range does not come with a broiler pan; however, you can use the broiler pan from your previous induction stove/range.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144913848 and it will help our team pull up your information.
Leo
A:AnswerHi TJK1015,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.3 cu. ft. Slide-in Induction Range with Smart Dial, WiFi & Air Fry - Stainless steel.
Yes, the 28 11/16 inches includes the door. I have shared the installation link below. Please access the link and turn to pages 1 - 2 for clearances and dimension for the range.
https://downloadcenter.samsung.com/content/EM/202103/20210302184716714/Install_NE63T8911_AA_DG68-01302A-01_EN-MES_210129b.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144392785
Leo
A:AnswerHi Gloopy
Thank you for reaching out regarding your Samsung - 6.3 cu. ft. Slide-in Induction Range with Smart Dial, WiFi & Air Fry vent. Regarding your concern, it won't be hot as the cooling vent of the range is located at the back of the oven range.
• This area could become hot during oven use.
• It is normal for steam to come out of the vent.
• The vent is important for proper air
circulation. Never block this vent.
I suggest you check this link to your user manual for further assistance. Please go to page 54.
https://downloadcenter.samsung.com/content/UM/202107/20210716111153481/NE9000T_NE63T8911SS_AA-02_EN-MES-CFR_210702.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144359871
^Camille
A:AnswerDear Valued Best Buy Client, Thank you for loving the product. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns. They can either answer your question or transfer you to your local store to answer your specific concerns.
Reference Ticket Number: 1144838679
^Camille
A:AnswerIt doesn't come in white.
However, you can have it color matched with an epoxy type appliance paint. This is NOT standard, it's a special paint, but still not all that expensive.
A:AnswerI'm so glad you asked, Kate! To help with this, I'm providing this link (https://bit.ly/3G21cfr) to our in depth guide on the best cookware for your cooktop. ^Jecca