“When using the upper oven for convection bake and using the cook timer function, the cook timer starts counting down immediately when the oven starts, there is no preheat timer. Is the oven functioning correctly?”
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It’s working correctly. It’s not just the upper oven. You’re correct, there is no pre-heat timer. I actually tested it and it took 6 min to “pre-heat” to the correct temperature. So in effect you would have to increase the cooking time if you use the cook time following the options from the baking settings to allow for the time to pre-heat. Not the best…I set my temp and when the alarm goes off to say it’s up to temp, I set the timer separately. Haven’t tested the delay start yet. Using the smart app to control the oven can help. I’ve only had the range about a month
Sorry, there was a problem. Please try again later.Hi KNich, This is very interesting. Thank you for bringing it to our attention. We appreciate that you raised this question regarding the range. The preheat time needs to be added to the cooking time since there is no separate preheat timer for the unit. You can also connect the range to the SmartThing app to have more control and option for the range. Single mode on page 34 Installation Guide on page 56 https://downloadcenter.samsung.com/content/UM/202107/20210716111329169/NE9000T_NE63T8951SS_AA-02_EN-MES-CFR_210702.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, give them this number (1144839489) to help our team pull up your information. Have a great day. ^Charles
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