“First time turned on and it freezes at the Connect to wifi screen, the volume and off/on is all that works on the remote, Ive tried unplugging and restarting same issue.”
1-1 of 1 Answer
kimlee, I’m sorry to see that you are having difficulties with connection issues.So that we can better troubleshoot towards a solution, please reach out to Samsung Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ^Patty
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