“My Netflix app will not work and all of a sudden two days later at will work the third time it’s happened. Is there a solution to this?”
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Is there a message that pops up?
Sorry, there was a problem. Please try again later.Hi Pam, I recommend ensuring your Firmware is up to date. Go to Settings> Support> Software Update. Next, I recommend utilizing the self-diagnostic tool, which checks memory, frees unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. Then, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds. Finally, you may need to uninstall and reinstall your Netflix app. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor
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