A:AnswerHi bigAl - Excellent question! The 2025 Frame Pro (Model: LS03FW) is compatible with our newly released 2025 Customizable Bezels. The (non-Pro) 2025 Frame TV (Model: LS03FA) is compatible with both 21-24' and new bezels. Both sets of Customizable Bezels come in Sand Gold (Metal), Modern Brown, Modern Teak, & Modern White.
~ Samsung Specialist
A:AnswerHi joe - Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Specialist
A:AnswerThe "Samsung Specialist" shared a link to the Customizable Frame for the 2024 model, not the 2025 model. It does not appear that Samsung has the Customizable Frame for the 2025 model. Maybe sometime this year they will have them, but they are not available yet.
A:AnswerHi FredP - The Frame Pro uses two cables – one connects to the Wireless One Connect Box, and one directly powers the TV. Both must be plugged in for power. The Wireless One Connect uses a USB-C to USB-C cable with a power adapter and should be placed in the same room as the TV (10m range). The TV uses a 2-pin, non-polarized power cord, like most Samsung TVs.
If your outlet is directly behind the TV, consider using a recessed outlet box, as the Slim Fit Wall Mount is designed to sit flush. Please note that the included cables are not in-wall rated, so they should not be routed through the wall. If your outlet is located elsewhere, you can plug in the TV like any standard setup.
You may also want to check out the Installation Guide, which walks through setup and mounting tips: https://downloadcenter.samsung.com/content/EM/202504/20250407034616001/BN68-21917B-00_IG_LS03FW%20Round%20Feet%2065inch_ZA%20ZC_L02_250224.0.pdf
If you have any other questions, Samsung Support is happy to help. You can reach us at 1-800-SAMSUNG (available daily from 8 AM to 12 AM EST) or connect with us via live chat at Samsung Support: https://www.samsung.com/us/support/contact/
~ Samsung Specialist
A:AnswerMrEd - The Frame Pro uses a Wireless One Connect Box, which does not utilize/require a One Invisible Connection Cable. The power cable (which connects directly to the TV, not the Wireless One Connect) is approximately 5' in length. If you have more questions, please reach Samsung Support at 1-800-SAMSUNG (available daily from 8 AM to 12 AM EST) or connect with us via live chat at Samsung Support: https://www.samsung.com/us/support/contact/
~ Samsung Specialist
