Why is Alexa not controlling the apps, for example I tell it to go to VUDU or Netflix and it said it’s going there but it doesn’t. I’ll ask to find a movie lets say on VUDU and it said it found it but nothing shows and it goes nowhere. null

Question

Thomas · Accepted Answer

Vudu app has had issues with Samsung TVs since the app was created. I have to make sure all apps are closed before I can watch my Vudu library.

Samsung · Answer

Alexafanatic - I’m sorry to see that you are having difficulties with Alexa on your Q70A TV.
So that we can better troubleshoot towards a solution, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Gina

“Why is Alexa not controlling the apps, for example I tell it to go to VUDU or Netflix and it said it’s going there but it doesn’t. I’ll ask to find a movie lets say on VUDU and it said it found it but nothing shows and it goes nowhere.”

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