“Why does the cable for the one connect smart box require running it through conduit if a behind the wall routing?”

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• The cable is very sensitive. If you accidentally pinch the cable, it will distort the sound and picture. I accidentally pinch the cable and the sound started skipping, had to replace it.

  Answered by TheFrame 4 years ago

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• Hi Sophie, the One Connect Cable that is included with the TV is not a In-wall rated cable. Please check out Best Buy for the compatible In-wall rated One Connect cable. https://www.bestbuy.com/site/samsung-one-invisible-connection-33-fiber-optic-cable-transparent/6382701.p?skuId=6382701 ^Scott

  Answered by Samsung 4 years ago

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