A:AnswerHi MrMog64! All support information, and latest firmware for the TU6980 when available, can be found at the following support page from Samsung: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu6980-2020
^Tim
A:AnswerI was able to connect my iPhone but I didn’t get any visual. It played music from my phone but when I went to try and watch Netflix it didn’t work. I assumed maybe I needed the Apple TV or an HDMI cable that has a iPhone attachment to make it work.
A:AnswerWe got it at the Victor Store. There was a sizable delay. I scheduled pick up 3 days after the online order and we
hen we arrived for pickup, we were told the order was still processing??? It took them about a 1/2 hour to resolve before we got the TV.
A:AnswerIt does not come with a new wall mount bracket. Most companies usually range from 37"-70" brackets. Double check which manufacturer wall mount you have. I'm using just a harbor freight one, that held my 65" for 4 years and just upgraded to this TV. Works perfect.
A:AnswerHi Padge!
So that we can better troubleshoot towards a solution, please reach out to Samsung Support at:
― Phone: 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week
― LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
We look forward to hearing from you. ^Gina
A:AnswerI didn’t measure the box dimensions, but I can tell you it fit between the wheel wells in the bed of a full size pickup truck but was just a bit too long to lay flat in the bed from front to back, which measures 67.2”.