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Sorry, there was a problem. Please try again later.Hi kami! For a quick solution to a lost remote control, check out this Samsung compatible remote by Insignia available at the following link from Best Buy: https://www.bestbuy.com/site/insignia-replacement-remote-for-samsung-tvs-black/6448217.p?skuId=6448217 Alternatively, if you would like assistance with finding the original replacement parts for your Crystal UHD TV, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Tim
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