A:AnswerHi Pick! So that we can better identify the issue you are experiencing and troubleshoot towards a solution, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
^Tim
A:AnswerHi - A QLED TV is a Quantum Dot-based TV, and that Quantum Dot material is what makes QLED TVs different from conventional ones. QLED TVs use Quantum Dots which are inorganic, durable, stable and allow for excellent color and brightness. ^Gina
A:AnswerHi TH, the FiTV app is not currently available, but Samsung offers hundreds of apps in our App Store that you can download, and we are continuously adding more premium content and new services to our Smart TV platform. ^Tim
A:AnswerHi meee! There are several volume features you can adjust to your liking.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input.
2) Adaptive Volume automatically adjusts to a specific volume level while you are watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode
Also, some sources have their own volume control which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try cable connection again.
^Tim
A:AnswerHi Eric! The height of the 75" AU8000 with the feet in the standard position is 39.5". The height of the TV with the feet in the raised position is 40.5". ^Tim
A:AnswerHi Mark! The AU8000 does not feature RCA outputs for audio. The AU8000 supports HDMI ARC, digital optical audio, or Bluetooth audio technology for connecting to external audio devices. ^Tim
A:AnswerSR - The Series 8000 and Series 8 typically refer to the same Samsung TV model. You may see retailers utilizing different names, or see different 2-letter codes in front (eg: TU8000 is a 2020 Samsung TV model, AU8000 is a 2021 Samsung TV model). The 2021 AU8000 features the new AirSlim design, Object Tracking Sound Lite, Motion Xcelerator, Dynamic Crystal Color, Q-Symphony (when paired with a compatible Q-Series Soundbar), and PC on TV mode. ^Gina
^Gina
A:AnswerHi NYMickey! The 75" AU8000 has two leg width adjustments - 41.2" or 49.9" - both widths will allow you to place the TV on your 60" TV stand. ^Gina
A:AnswerRob25 - In comparison to the 2020 TU7000, the 2021 AU8000 offers Ambient Mode, built-in Voice Assistants, 1 AV (Composite) input, and an additional HDMI and USB port. In comparison to the 2020 TU8000, the AU8000 additionally features Dynamic Crystal Color, Mega Contrast, Motion Xcelerator, Samsung Health, and PC on TV functionality. The AU8000 also features Q-Symphony, Object Tracking Sound Lite, and Adaptive Sound to improve your audio experience. ^Gina
A:AnswerHi - So that we can best assist you with your question, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Gina
