“You gave me a ticket number to use when calling samsung to address your giving out incorrect information regarding this product. I called and was transferred and put on hold for an hour. Give me a specific extension with a name if you truly want to help”
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pete: I am very sorry for the experience. Our service records show that Samsung has reached out to you to assist. If you ever have questions or need assistance, please reach out to us via any of the below options: • LiveChat: https://www.samsung.com/us/support/#contact_us_for_support • Facebook Messenger: https://www.facebook.com/samsungsupport • Twitter: https://twitter.com/SamsungSupport • Phone: 1-800-SAMSUNG, available 8am - 12am EST, 7 days a week
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