“When i open the freezer door most of the time it does not catch the ice door to open it. How do i fix this issue”
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Hi, Great question. We understand and appreciate your inquiry about the ice door does not open when you pull the freezer compartment. You can remove the ice basket and inspect for any damage causing it not to open properly when opening the freezer door. Please see the link on how to remove and reinstall the basket. Freezer baskets on page 61 https://downloadcenter.samsung.com/content/UM/202112/20211206163818892/FDR_RF8000B_DA68_04402B-00_EN_MES_CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide them with this number (1144966180) when you message us to help our team pull up your information. Have a great day. ^Charles
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