“Hello, We can't get the autofill to work for the pitcher. We have tried many tricks/hints online and on the Samsung website, but it still isn't working. What do you suggest?”
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If they took the doors off the refrigerator when they delivered it, I think I have your solution on the very top, at the front of the refrigerator there are three screws holding down a lactic panel. Remove that panel. On the left side you will see wires that meet at clips. (think old style telephone jacks.) push the clips connections together even if they look like they are already connected. You may even need to put them apart and reconnect them. When installers reassembled the doors they probably failed to connect them properly.
Sorry, there was a problem. Please try again later.Hi there, Thank you for reaching out to us about your Samsung RF29BB8600QLAA refrigerator. I understand how helpful the autofill feature for the pitcher can be, and I'm here to ensure you have the guidance you need to get it working perfectly. To address your concern: Confirm Setup: Ensure that the water line is properly connected and the water supply is turned on. A secured connection is critical for the autofill function. Inspect and Clean: Verify that the pitcher is clean and positioned correctly in the slot. Misalignment can prevent the autofill feature from activating. Run Diagnostics: Some models allow you to check the functionality of specific features via the control panel. Refer to the user manual for instructions on running a system test for the water dispenser. If these steps don't resolve the matter, I recommend reviewing the user manual section on "Using the Autofill Pitcher." For the RF29BB8600QLAA, this information starts on page 48 and continues to page 54. The manual can guide you through advanced settings and troubleshooting specific to your model. Manual https://downloadcenter.samsung.com/content/UM/202212/20221216130939356/FDR_RF8000B_DA68-04402B-01_EN_MES_CFR.pdf Please see the links and follow the hyperlinks for further details to help improve the performance of the auto-fill pitcher. Automatically fill your water pitcher in your Samsung fridge https://www.samsung.com/us/support/answer/ANS00062328/ Autofill water pitcher doesn't fill https://www.samsung.com/us/support/troubleshooting/TSG01201488/ Additionally, you may find further support at Samsung's Help Center. You can also schedule a technician visit if necessary through the website. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147833147) to help our team gather your information. Have a great day. ^Charles
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