Does Samsung sell washable cooktop mats that protect the stainless steel surface in the event of a boil over or to protect against splatter? null

Question

Samsung · Accepted Answer

Hi StamfordChef.

Thank you for reaching out regarding your Samsung - Flex Duo™ 5.8 Cu. Ft. Self-Cleaning Fingerprint Resistant Slide-In Gas Convection Range on where to purchase washable cooktop mats. Regarding your concern, it would be best to speak to our Samsung Parts team at 800.627.4368 Mon - Fri 9:00 AM ~ 6:30 PM EST.

I suggest you check this link for further assistance.

http://www.samsungparts.com/CustomerService.aspx

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket Number: 1144662676

Thank you for being a valued customer of Samsung. Have a great day.

^Camille

CJRocks · Answer

It has Black enamel under the cast iron burner grates. They are NOT stainless steel.

“Does Samsung sell washable cooktop mats that protect the stainless steel surface in the event of a boil over or to protect against splatter?”

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