A:AnswerHi Rod,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - Flex Duo™ 5.8 cu. ft. Self-Cleaning Freestanding Fingerprint Resistant Gas Convection Range.
Yes, the range will include the LP conversion kit and surface burners. I have included the installation guide link below. Please click on the link and turn to pages 18 - 21 for gas installation instructions.
https://downloadcenter.samsung.com/content/EM/201803/20180306135606528/Install_NX58M6850SS_DG68-00910A-02_EN-MES-CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144348188
Leo
A:AnswerI haven’t scratched it yet. It’s been about a month. I don’t use any heavy pots or pans. I cleaned with just dishsoap and water. No issues so far.
A:AnswerHi Bill! I'm happy to help with this. There are some limitations to the differences in temperatures between the two ovens. But not to worry, pages 25 and 26 of the user manual (https://bit.ly/3AZjF96) have detailed charts showing which settings and temperatures can be used at the same time. ^Jecca
A:AnswerI'm happy to help with this! Pages 25 and 26 of the user manual (https://bit.ly/2XALDXn) have helpful diagrams with the minimum and maximum temperatures for each setting. ^Jecca
A:AnswerHello.
Thank you for reaching out regarding your Samsung - Flex Duo™ 5.8 cu. ft. Self-Cleaning Freestanding Gas Convection Range if you can use propane. Regarding your concern, yes, propane can be used; make sure your range is correctly installed and adjusted by a qualified service technician or installer for the type of gas (natural or LP) you will use. For your range to utilize LP gas, the installer must replace the 5 surface burner orifices and 2 oven orifices with the provided LP orifice set and reverse the GPR adapter. A qualified service technician must make these adjustments in accordance with the manufacturer’s instructions and all codes and requirements of the authority having jurisdiction. The qualified agency performing this work assumes the gas conversion responsibility.
Here is the link to your user manual for further assistance. Please go to page 9
https://downloadcenter.samsung.com/content/UM/202112/20211214152130274/NX60T8711SS_AA_DG68-01220A-07_EN-MES-CFR_211207.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144302673
^Camille
A:AnswerYes this feature can be turned on or off to your liking. Please see page 23 of the manual included in this link for further assistance (http://bit.ly/2IcnTB4). ^Lo
A:AnswerHello, Kkathie. This range can be used with gas or propane. Samsung recommends that the conversion to propane be completed by a licensed professional using the conversion kit that can be purchased via samsung.com. ^Lo
A:AnswerHello, yes you can preheat your oven from your smart device. Here is a link that may better assist you. https://bit.ly/2RkSbIY. Thank you for choosing Samsung. ^SuSu
A:AnswerHello gianni, I have attached a link below to the user manual, you will find more information regarding temperature here.
http://downloadcenter.samsung.com/content/UM/201711/20171106101006396/NX7000K_VE_NX58M6850SS_AA_DG68-00909A-02_EN_MES_CFR.pdf
^Britt
