A:AnswerThere is a Steam Quick clean which uses high temperature steam clean the oven in about 20 minutes, but the temperature isn't provided. There is also a self clean mode which takes 2 to 4 hours. When you self clean, the racks should come out of the oven.
A:AnswerYou have to open whole door to use bottom half of the oven, half door for upper oven half, or remove center divider to use as larger single oven.
A:AnswerHello, we understand your concerns with the Range. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt
A:AnswerHi Jan,
We appreciate your question about the manual ignition of the cooktop in times of power outages.
If there is a power failure, you can ignite the burner manually. Use caution when doing this. Please refer to page 19 of the user manual link shared below for instructions on how to do so.
https://downloadcenter.samsung.com/content/UM/202103/20210308173729692/NX58K7850SS_AA_AC_DG68-00787A-08_EN.pdf
The range has no safety valve.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number 1144843281 and it will help our team pull up your information.
Leo
A:AnswerHi Ti1947,
We appreciate your question about an accessory for the cooktop of the range.
We recommend visiting the website of our authorized distributor for parts and accessories which I have shared below.
http://www.samsungparts.com/CustomerService.aspx
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144917882 and it will help our team pull up your information.
Leo
A:AnswerI'm so glad you asked! I've got just what you need to help with this. Here is a link (https://bit.ly/3k54rtD) to our guide on cleaning the oven. It has a section on how to clean the divider, as it cannot be left in the oven during a self clean cycle. ^Jecca
A:AnswerHi there! I have a few things I can provide to help with this. First, here are the full dimensions of the oven as a whole: 25" W x 21 1/8" H x 19" D. I can also provide the breakdown of the oven capacity which is: 5.8 cu.ft total; 3.4 cu.ft Upper; 2.3 cu.ft. Lower. ^Jecca
A:AnswerI'd like to help with this, RevJ! First, it is important to note that the keep warm feature is only available when using the oven in single mode (as one whole oven). It cannot be used in twin mode. However, if that did not resolve the issue, we would like to speak with you directly about other possible solutions. Please reference ticket number 1144068427, and reach out to us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
A:AnswerIt sure does, Owner47! In fact, here is a link (https://bit.ly/3HSqUnN) to the user manual for this model. Page 20 has some information on how to use both the twin mode (using the divider to make two smaller ovens) and the single mode (using the whole oven as one without the divider). ^Jecca
A:AnswerHi there, Josh! We'd like to speak with you directly about the issues you're experiencing to better provide a resolution for you. Please reference ticket number 1143931667, and reach out to us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
A:AnswerI'm so glad you asked, K! While this model does offer convection baking, it also has a standard bake option as well. When using the convection bake feature, the oven does automatically adjust the temperature. ^Jecca
A:AnswerI have great news for you, Holly! This model features separate buttons for standard bake and convection bake. This means you can easily choose which you'd like to use, each time you cook. ^Jecca
A:AnswerThanks so much for asking, john! This model actually is model NX58k7850SS. However, if you'd like to check on Samsung.com, we have a "compare" feature that allows you to select multiple models and compare their features side by side. ^Jecca
