Questions & Answers

Q: Questionhello., i am looking for written instructions for the galzxy G136. can you help send this

Asked 1 month ago by Anonymous.

• A:Answer Hi, thank you for taking the time to ask us your question about the Samsung Galaxy A36 5G. We offer a wealth of resources online to help you become better acquainted with your new device. We offer device manuals, software updates, interactive simulators, and video tutorials online that are available for your review. Please feel free to review those resources when you can! If you have any questions for us or If you'd like any further assistance, please let us know by reaching out to Support at your leisure. Thanks for being a faithful Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionDoes it have earphone wire plug

Asked 2 months ago by Samuel.

• A:Answer Aloha Samuel, thank you for reaching out with your question about the Samsung Galaxy A36 5G. No, the advertised Galaxy A36 5G does not have a built-in 3.5mm headphone jack; it uses a USB-C port, so you'll need a USB-C to 3.5mm adapter or USB-C wired headphones to use wired earphones. If you have additional questions for us, please feel free to contact Support. Thanks for choosing Samsung! - Debra

  Answered 2 months ago by Samsung

  
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Q: QuestionHave a Samsung A32 that limits to 10 people on a group text. Does the A36 5G have a limit of participants on a group text?

Asked 2 months ago by daisylady55.

• A:Answer Hey there Daisylady55, thank you for asking us your question about the Samsung Galaxy A36 5G. The 10-person group text limit you are describing is typically a carrier restriction on SMS/MMS, not a hardware limit of the Galaxy A32 or Galaxy A36 5G. While the newer A36 5G will not inherently have a lower limit, the constraint remains tied to your carrier’s, often capping at 10-20 people, or solvable via RCS. If you have any other questions for us or if you would like further assistance, please do not hesitate to contact Support. Thank you for being a treasured Samsung customer. - Debra

  Answered 4 days ago by Samsung

  
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Q: QuestionIs this compatible with TracFone?

Asked 2 months ago by Michelle.

• A:Answer Aloha Michelle, thank you for asking us your question about the Samsung Galaxy A36 5G. The advertised unlocked Galaxy A36 5G is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Sprint, T-Mobile, US Cellular, Verizon, and Visible. If you have any other questions for us, please do not hesitate to reach out to Support. Thanks for choosing Samsung! - Debra

  Answered 2 months ago by Samsung

  
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Q: QuestionIs this phone compatible with Xfinity cell service?

Asked 2 months ago by Dee.

• A:Answer Yes

  Answered 1 month ago by DanielQ

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Q: QuestionI recently purchased an unlocked Galaxy A36 5G Model SM-A366UZKAXAA. The phone is still in the box. How do I tell if the phone is preset to one cell phone service provider or has multiple cell phone providers?

Asked 2 months ago by Galaxy.

This question was asked about the related product: Samsung - Galaxy A36 5G 128GB (Unlocked) - Awesome Black

• A:Answer Once unlocked means no carrier restrictions

  Answered 2 months ago by KahlilHVerified Purchase

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Q: Questioncan you use wifi calling on the A36 5G

Asked 2 months ago by hmm.

This question was asked about the related product: Samsung - Galaxy A36 5G 128GB (Unlocked) - Awesome Black

• A:Answer wifi calling is carrier based

  Answered 2 months ago by KahlilHVerified Purchase

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Q: QuestionIs this 5G

Asked 3 months ago by Dale.

This question was asked about the related product: Samsung - Galaxy A36 5G 128GB (Unlocked) - Awesome Black

• A:Answer yes it is 5G

  Answered 2 months ago by KahlilHVerified Purchase

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Q: QuestionWhat is the main difference between the A16 and the A36.

Asked 3 months ago by Jayman.

This question was asked about the related product: Samsung - Galaxy A36 5G 128GB (Unlocked) - Awesome Black

• A:Answer refer to gsmarena.com and use comparison tool

  Answered 2 months ago by KahlilHVerified Purchase

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Q: QuestionIs this phone compatible with xfinity mobile?

Asked 3 months ago by Question.

• A:Answer Hey there Question, thank you for asking us your question about the Samsung Galaxy A36 5G. The advertised unlocked Galaxy A36 5G is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Sprint, T-Mobile, US Cellular, Verizon, and Visible. If you have any other questions for us or if you would like any further assistance, please feel free to contact Support. Thanks for choosing Samsung! - Debra

  Answered 2 months ago by Samsung

  
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Q: QuestionWill this will work with straight talk ?

Asked 3 months ago by Notsleeping.

This question was asked about the related product: Samsung - Galaxy A36 5G 128GB (Unlocked) - Awesome Black

• A:Answer Hello Notsleeping, thanks for taking the opportunity to ask us your question about the Samsung Galaxy A36 5G. The advertised unlocked Galaxy A36 5G is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Sprint, T-Mobile, US Cellular, Verizon, and Visible. Let us know if you have any other questions for us by contacting Support at your leisure. Thanks for being a valued Samsung customer. - Debra

  Answered 2 months ago by Samsung

  
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Q: Questiondoes this phone charge on a charge pad in car

Asked 3 months ago by suzy.

• A:Answer Hey there Suzy, thanks for asking us your question about the Samsung Galaxy A36 5G. No, the advertised Samsung Galaxy A36 5G does not have built-in wireless charging. If you have any other questions for us or if you would like any further assistance, please let us know by contacting Support at your leisure. Thanks for being a devoted Samsung customer. - Debra

  Answered 2 months ago by Samsung

  
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Q: QuestionEven if unlocked i don't don't metrobytmobile works

Asked 3 months ago by Tmoney.

This question was asked about the related product: Samsung - Galaxy A36 5G 128GB (Unlocked) - Awesome Black

• A:Answer yes all carriers work.

  Answered 2 months ago by KahlilHVerified Purchase

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Q: QuestionIs this phone compatible with Xfinity mobile carrier?

Asked 3 months ago by Seping.

• A:Answer Yes

  Answered 1 month ago by ArthurFVerified Purchase

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Q: QuestionCan you use StraightTalk with this phone?

Asked 3 months ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy A36 5G 128GB (Unlocked) - Awesome Black

• A:Answer No, unfortunately, not straight talk.

  Answered 3 months ago by favor

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Q: QuestionHi , would it work for the provider Telcel used in Mexico ??

Asked 3 months ago by German.

This question was asked about the related product: Samsung - Galaxy A36 5G 128GB (Unlocked) - Awesome Black

• A:Answer Hello German, thank you for asking us your question about the Samsung Galaxy A36 5G. The advertised unlocked Galaxy A36 5G is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Sprint, T-Mobile, US Cellular, Verizon, and Visible. Please reach out to a compatible carrier to inquire if this device would be fully functional while in Mexico. Reach back out to Support if you have additional questions for us. Thank you for being a loyal Samsung customer. - Debra

  Answered 3 months ago by Samsung

  
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Q: Questionhow many updates to the os and security updates and for how long?

Asked 3 months ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy A36 5G 128GB (Unlocked) - Awesome Black

• A:Answer Hey there, thank you for asking us your question about the Samsung Galaxy A36 5G. As of January 2024, we have extended our security update support for Samsung Galaxy devices by up to 7 years, to help our users enjoy the latest Galaxy experiences longer and securely. If you have any other questions, feel free to contact Support. Thanks for being a valued Samsung customer. - Debra

  Answered 3 months ago by Samsung

  
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Q: QuestionDoes this phone come with AppCloud installed?

Asked 3 months ago by Anonymous.

• A:Answer No, i am been sent mail contantly to pay for cloud storage.

  Answered 2 days ago by SusandissapointedVerified Purchase

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Q: QuestionCan this phone be used with the Verizon prepaid service or is it for postpaid only?

Asked 3 months ago by Didlie.

This question was asked about the related product: Samsung - Galaxy A36 5G 128GB (Unlocked) - Awesome Black

• A:Answer Howdy Didlie, thank you for taking the opportunity to ask us your question about the Samsung Galaxy A36 5G. The advertised unlocked Galaxy A36 5G is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Sprint, T-Mobile, US Cellular, Verizon, and Visible. We suggest reaching out to Verizon to inquire if this device would be functional with their pre-paid service. If you have additional questions, do not hesitate to contact Support. Thanks for being a staunch Samsung customer. - Debra

  Answered 3 months ago by Samsung

  
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