Questions & Answers

Q: QuestionDoes this phone work with CellOne Network in Arizona?

Asked 5 months ago by Glen.

• A:Answer Hello there Glen, thanks for asking us your question about the Samsung Galaxy A36 5G. The advertised unlocked Galaxy A36 5G is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Sprint, T-Mobile, US Cellular, and Verizon. Feel free to contact Support if you think of additional questions. Thank you for being a valued Samsung customer. - Debra

  Answered 5 months ago by Samsung

  
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Q: QuestionIs there a manufacturer warranty with the pre owned model

Asked 5 months ago by p54dad.

This question was asked about the related product: Samsung - Galaxy A36 5G 128GB (Unlocked) - Awesome Black

• A:Answer Yes a very limited, however you can add more warranty for a small fee.

  Answered 5 months ago by JoseOVerified Purchase

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Q: QuestionIt was mentioned that this is a "US version". Does this phone works in India with carriers operating in India?

Asked 6 months ago by Kothapvs.

• A:Answer Howdy Kothapvs, thanks for asking us your question about the Samsung Galaxy A36 5G. The advertised unlocked Galaxy A36 is the U.S. version of this device. It is compatible and Unlocked for All Carriers in the U.S. Please feel free to reach out to the compatible U.S. carrier of your choosing to inquire if this device would have international cellular services rendered while using their wireless network. If you have additional questions, feel free to contact Support. Thanks for being a valued Samsung customer. - Debra

  Answered 6 months ago by Samsung

  
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Q: QuestionDoes this phone allow wifi calling?

Asked 6 months ago by phonequestion.

This question was asked about the related product: Samsung - Galaxy A36 5G 128GB (Unlocked) - Awesome Black

• A:Answer Good day Phonequestion, thanks for asking us your question about the Samsung Galaxy A36 5G. The advertised Galaxy A36 5G does support the Wi-Fi calling feature. Please feel free to reach out to your wireless provider to ensure that this feature is compatible with their network. If you have additional questions or if you would like any further assistance, please let us know by contacting Support. Thank you for being a valued Samsung customer. - Debra

  Answered 6 months ago by Samsung

  
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Q: Questionis it compatible with cochlear implants

Asked 6 months ago by bobk.

This question was asked about the related product: Samsung - Galaxy A36 5G 128GB (Unlocked) - Awesome Black

• A:Answer Hey there Bobk, thank you for asking us your question about the Samsung Galaxy A36. Yes, the Galaxy A36 5G is compatible with cochlear implants that support Audio Streaming for Hearing Aids (ASHA) via Bluetooth. If you have any other questions, feel free to reach out to Support. Thanks for being a valued Samsung customer. - Debra

  Answered 6 months ago by Samsung

  
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Q: QuestionWhy is the Awesome Lime model is only being sold in Best Buy and not even the Samsung Website?

Asked 6 months ago by Ray.

• A:Answer Easy use, lower price than offered direct from Samsung site, has more memory than lowest price beats Samsung. Found a wallet phone that fits my new phone.

  Answered 4 months ago by MalindaWVerified Purchase

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Q: QuestionWhy is the "AwesomeLime" version $125 cheaper? Is it rebuilt or open box or refurbished?

Asked 6 months ago by J.

• A:Answer cuz it's ugly

  Answered 4 months ago by Anonymous

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Q: QuestionDo I just switch SIM card to link to my Verizon account

Asked 6 months ago by m.

• A:Answer Hello while that may be possible if you have a physical sim slot. Some of these may have 2 e-sims or one e-sim. If no physical sim slot just need to call your carrier.

  Answered 2 months ago by WilliamV

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Q: QuestionDoes this phone work with AT&T prepaid plans?

Asked 7 months ago by Sunny.

• A:Answer Yes, it does. I bought same phone and connected with my ATT Prepaid acc and it worked, so yes it will work ;)

  Answered 7 months ago by Phoneaddict

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Q: QuestionCan I use plug in (cord) earphones with this phone?

Asked 8 months ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy A36 5G 128GB (Unlocked) - Awesome Black

• A:Answer It would have to utilize a cable c end. But if it doesnt you can buy dongles that plug earphones in and connect to the port. The only port on this phone is a single cable c.

  Answered 7 months ago by SavannahB

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Q: QuestionHello is this device compatible with Metro?

Asked 8 months ago by Lee.

• A:Answer Good day Lee, thanks for asking us your question about the Samsung Galaxy A36. Yes, the advertised unlocked Galaxy A36 is compatible with Metro by T-Mobile as well as AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Sprint, T-Mobile, US Cellular, and Verizon. Feel free to contact Support if you think of additional questions. Thanks for being a faithful Samsung customer. - Debra

  Answered 8 months ago by Samsung

  
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Q: QuestionWhy is there a $100.00 difference in price when you assist in getting phone connected to carrier ($249) rather then doing it later or doing it yourself ($349) shouldn't it be the other way around?

Asked 8 months ago by TabMan10.

This question was asked about the related product: Samsung - Galaxy A36 5G 128GB (Unlocked) - Awesome Black

• A:Answer Nah, they want you the phone to be registered with the carrier and then make it so u cant switch to another carrier. I would js buy and do it yourself because its easier and you don't have to wait weeks to connect your phone. While if they do it I had to wait almost a 4 weeks.

  Answered 7 months ago by phoneaddict

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Q: QuestionDual sim is allow two physical sims, like two nano sims? Or only one nano sim and another have to be a esim? Thank you.

Asked 9 months ago by Lavogarto.

This question was asked about the related product: Samsung - Galaxy A36 5G 128GB (Unlocked) - Awesome Black

• A:Answer Dual sim means one physical sim or the E-Sim. Either or.

  Answered 3 months ago by NateSVerified Purchase

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Q: QuestionWill there be any future discounts for the unlocked version???

Asked 9 months ago by NewpersonPhone.

• A:Answer You can usually call any best buy near you, there are usually discounts on "open box"ed ones.

  Answered 7 months ago by SavannahB

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Q: QuestionWill there be any future discounts for the unlocked version???

Asked 9 months ago by NewphonePerson.

Q: QuestionWill there be any future discounts for the unlocked version???

Asked 9 months ago by NewphonePerson.

This question was asked about the related product: Samsung - Galaxy A36 5G 128GB (Unlocked) - Awesome Black

Q: QuestionHot spot capable?

Asked 9 months ago by Logan.

• A:Answer Yes. This phone can both connect to hotspots and provide a hotspot.

  Answered 7 months ago by SavannahBVerified Purchase

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Q: QuestionWill this work with simple mobile? How would I change carriers and keep lifeline? Would I be able to keep current phone number?

Asked 2 weeks ago by Annie.

• A:Answer Howdy Annie, thanks for taking the time to ask us your question about the Samsung Galaxy A36 5G. The advertised unlocked Galaxy A36 5G is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Sprint, T-Mobile, US Cellular, Verizon, and Visible. Please feel free to reach out to a compatible carrier to answer your additional questions regarding service. Let us know if you have additional questions by contacting Support. Thanks for being a loyal Samsung customer. - Debra

  Answered 2 weeks ago by Samsung

  
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Q: QuestionIs this phone compatible with tracfone?

Asked 1 month ago by Ash.

• A:Answer Howdy Ash, thanks for asking us your question about the Samsung Galaxy A36 5G. The advertised unlocked Galaxy A36 5G is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Sprint, T-Mobile, US Cellular, Verizon, and Visible. If you have any other questions for us, please let us know by reaching out to Support at your leisure. Thanks for choosing Samsung! - Debra

  Answered 1 month ago by Samsung

  
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