Is this phone waterproof? Mine got wet last night. You can hear it when you plug in the charger but the screen is black. null

Question

Rhcpfan25 · Accepted Answer

It isn't water resistant

Samsung · Answer

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Nikki

Hi Nikki. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Galaxy A42 5G. In line with this, the device is not water-proof/ water-resistant. Here are some links you can check for more details.

best 2021 Galaxy A series phone for you; IP rating
https://www.samsung.com/us/support/answer/ANS00088622/
Blank or black display on your galaxy phone	https://www.samsung.com/us/support/troubleshooting/TSG01001470/
PRODUCT WARRANTIES	https://www.samsung.com/us/support/warranty/
REPAIR PRICING LINK	https://www.samsung.com/us/support/repair/pricing/

Please get in touch with us via one of the following options for further assistance:

1. Customer Care: 1800-SAMSUNG
2. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
3. Facebook Messenger: http://m.me/samsungsupport
4. Twitter: https://twitter.com/messages/compose?recipient_id=18768513

Reference Number: 1144346885

Have a great day.

“Is this phone waterproof? Mine got wet last night. You can hear it when you plug in the charger but the screen is black.”

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