Questions & Answers

Q: QuestionWhile using the earbuds, will they disconnect if the case is closed?

Asked 5 years ago by MissN.

• A:Answer no, they dont

  Answered 5 years ago by niccc

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Q: QuestionWhat is the bluetooth range on these earbuds???

Asked 5 years ago by Spyfly.

• A:Answer Very good. I left the phone about 30 feet away, inside through multiple walls it still worked fine.

  Answered 5 years ago by ArchieNJ7

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Q: Questionwhat is the difference between the Galaxy Buds and Gslsxy Plus buds

Asked 5 years ago by audrey.

This question was asked about the related product: Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Black

• A:Answer From reading other’s reviews I’ve understood the battery life last longer, compatibility with iPhone was improved and they also improved the sound on the galaxy +

  Answered 5 years ago by Thing2

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Q: QuestionAre these ear buds compatible with Iphone Pro and Pro Max

Asked 5 years ago by Dezz.

This question was asked about the related product: Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Black

• A:Answer I want to say the galaxy buds + will based on reviews. I own iPhone X and they works just fine.

  Answered 5 years ago by Thing2

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Q: QuestionWill they work with Iphone?

Asked 5 years ago by Jel.

This question was asked about the related product: Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Black

• A:Answer Yes, this will work with an iPhone.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionWill these earbuds work with my Apple phone?

Asked 5 years ago by Catheee.

This question was asked about the related product: Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Black

• A:Answer Hello Catheee, thanks for asking! These earbuds are compatible with iPhone 7 ↑, iOS 10 ↑. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionHow well do these work on a telephone call?

Asked 5 years ago by Sherman25.

This question was asked about the related product: Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Black

• A:Answer Hello Sherman25, great question! You can be heard clearly with dedicated microphones that pick up your voice and isolate it from distracting outside noises. Perfect for phone calls in noisy places. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionAre these smaller r bigger than the galaxy ear bud.

Asked 5 years ago by Ddainty.

This question was asked about the related product: Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Black

• A:Answer I have had both. They seem to be the same size as the original. My ear canal is small and these don't give me trouble (pain) over extended wear time.

  Answered 5 years ago by Vbro

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Q: QuestionDo these have multipoint? I do have 2 Samsung phones from what I am reading I should be ok? I currently have the u-flex which are awesome but I want to go wireless.

Asked 5 years ago by Duke.

This question was asked about the related product: Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Black

• A:Answer Hello Duke, thanks for asking! The earbuds cannot be connected to multiple devices simultaneously, but you can switch between paired devices seamlessly with Multi-pairing. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionMy daughter has apple equipment with apple earbuds and I have a Samsung Galaxy 8s and the Samsung health monitoring watch. Would I be better off with the Apple or Samsung earbuds? She tells me Apple is better. I also have a tv that is bluetooth ready?

Asked 5 years ago by Inron2.

This question was asked about the related product: Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Light Blue

• A:Answer Hello Inron2, thanks for reaching out! These earbuds are built to pair seamlessly with the Samsung smartphones. You can control Galaxy Buds+ from your Galaxy smartphone, smartwatch, tablet or even with voice assistants like Bixby or Alexa. They also pair with smart devices via Bluetooth v5.0 (LE up to 2 Mbps). ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionWhen on a phone call, can you hear the other person through both earbuds or just one?

Asked 5 years ago by Joyce.

This question was asked about the related product: Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Black

• A:Answer Both Buds

  Answered 5 years ago by FlatLin3Verified Purchase

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Q: QuestionCan I pairing this earbuds with my Samsung TV?

Asked 5 years ago by Chino.

This question was asked about the related product: Samsung - Galaxy Buds+ True Wireless Earbud Headphones - White

• A:Answer Yes, my samsung tv automatically picks them up.

  Answered 5 years ago by Glamma

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Q: QuestionAre these compatible with Samsung Smart TV series 6?

Asked 5 years ago by Lisa.

This question was asked about the related product: Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Black

• A:Answer Hello Lisa, our series 6 TV's are not bluetooth enabled. You can pair these to some of our sound bars for a different solution. Thank you so much for your question. ^Samsung Brand Ambassador

  Answered 5 years ago by Samsung

  
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Q: QuestionWill these buds work for 2 people, each with one bud, while walking and listening to the same podcast device?

Asked 5 years ago by gtodan.

This question was asked about the related product: Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Black

• A:Answer As long as they're connected to the same device yes

  Answered 5 years ago by ocsakitzVerified Purchase

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Q: QuestionWhat is the main differences between these and the regular galaxy buds?

Asked 5 years ago by Buddy.

This question was asked about the related product: Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Black

• A:Answer The biggest improvement is the call quality. The previous version, people you are talking to can't understand you. The second biggest improvement is the extended battery life, up to 11 hours from 6 in the previous version.

  Answered 5 years ago by JWBINKLEY

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Q: QuestionHelp me. I have the budget to get any earbuds I want right now. But what I’m really looking for is good ambient sound with music quality. Should I get these or just buy AirPods pro. I want to know if the ambient sound is worth it on galaxy buds plus

Asked 5 years ago by CNtomorrow.

This question was asked about the related product: Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Black

• A:Answer Hello CNtomorrow, thank you for reaching out! The customizable fit tunes out unwanted noises, while Ambient Aware lets you filter-in important sounds from the outside world, like flight announcements, oncoming traffic or your order number. Features including Ambient Aware are enabled through the Galaxy Wearable app on Android, available through Google Play Store, and the Galaxy Buds+ app on iOS devices, available through the App Store. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes it support Google assistant?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Light Blue

• A:Answer Yes. The "Hey, Google!" wake words aren't supported but you can pull up the Google Assistant with a long press on either earbud (or however you have the controls setup). I have a long press on the right earbud setup to cue my phone's assistant (Google Assistant on my Note 10+, Siri on my iPhone 11 Pro Max) while doing the same on the left earbud cycles ambient listening.

  Answered 5 years ago by Pablo

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Q: QuestionWhen will they restock?

Asked 3 years ago by Josh.

This question was asked about the related product: Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Black

• A:Answer I believe they're discontinued

  Answered 3 years ago by MattVerified Purchase

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Q: QuestionLooking for wireless buds or head set coompatable with an HP desk top 27-d0xxx

Asked 4 years ago by John.

• A:Answer Yes, these earbuds will work and connect wirelessly with your HP computer. I use mine for my iPhone and my Mac ProAir and I’ve never had any issues. If you need assistance connecting them, there are several YouTube videos to assist with that.

  Answered 3 years ago by Tess875

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