A:AnswerHello Sherman25, great question! You can be heard clearly with dedicated microphones that pick up your voice and isolate it from distracting outside noises. Perfect for phone calls in noisy places. ^Elizabeth
A:AnswerI have had both. They seem to be the same size as the original. My ear canal is small and these don't give me trouble (pain) over extended wear time.
A:AnswerHello Duke, thanks for asking! The earbuds cannot be connected to multiple devices simultaneously, but you can switch between paired devices seamlessly with Multi-pairing. ^Elizabeth
A:AnswerHello Inron2, thanks for reaching out! These earbuds are built to pair seamlessly with the Samsung smartphones. You can control Galaxy Buds+ from your Galaxy smartphone, smartwatch, tablet or even with voice assistants like Bixby or Alexa. They also pair with smart devices via Bluetooth v5.0 (LE up to 2 Mbps). ^Elizabeth
A:AnswerHello Lisa, our series 6 TV's are not bluetooth enabled. You can pair these to some of our sound bars for a different solution. Thank you so much for your question. ^Samsung Brand Ambassador
A:AnswerThe biggest improvement is the call quality. The previous version, people you are talking to can't understand you.
The second biggest improvement is the extended battery life, up to 11 hours from 6 in the previous version.
A:AnswerHello CNtomorrow, thank you for reaching out! The customizable fit tunes out unwanted noises, while Ambient Aware lets you filter-in important sounds from the outside world, like flight announcements, oncoming traffic or your order number. Features including Ambient Aware are enabled through the Galaxy Wearable app on Android, available through Google Play Store, and the Galaxy Buds+ app on iOS devices, available through the App Store. ^Elizabeth
A:AnswerYes. The "Hey, Google!" wake words aren't supported but you can pull up the Google Assistant with a long press on either earbud (or however you have the controls setup). I have a long press on the right earbud setup to cue my phone's assistant (Google Assistant on my Note 10+, Siri on my iPhone 11 Pro Max) while doing the same on the left earbud cycles ambient listening.
A:AnswerGood day Mamas55, thank you for taking the time to ask us your question about the Samsung Galaxy Buds2. Yes, the original Samsung Galaxy Buds2 charging case supports wireless charging. It works with most Qi-compatible wireless charging pads, docks, and even Wireless PowerShare on Samsung phones. If you have any other questions, let us know by reaching out to Support. Thank you for being a faithful Samsung customer. - Debra
